Customer Service Pro — Scheduling & Outreach

Plumbers, Electricians, & HVAC Technicians Ltd.; Tacoma (WA); Sur place; USD 25 000 - 36 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Full benefits package

Paid time off

Holidays

401(k) match

Ongoing training

Résumé du poste

Harts Plumbers, Electricians, and HVAC is seeking a friendly Customer Service Representative to be the welcoming voice for customers in Tacoma. This full-time role involves booking and confirming service appointments, following call scripts, and helping our team hit goals in a fast-paced environment.

You’ll bring positivity, reliability, and strong problem-solving skills, with growth opportunities in a stable, year-round industry through ongoing training and supportive teamwork.

Qualifications

• Experience in customer-facing roles preferred.
• Ability to follow established call scripts and processes.
• Strong communication and listening skills.

Responsabilités

• Be the first impression for our customers—friendly, professional, and helpful.
• Book and confirm service appointments with confidence and care.
• Follow proven call scripts while making genuine connections.
• Make outbound calls to warm leads and help us hit team goals.
• Bring positivity, reliability, and problem-solving skills every day.

Connaissances

Customer service

Communication

Outbound calling

Call scripting

Description du poste

Harts Plumbers, Electricians, and HVAC is seeking a friendly Customer Service Representative to be the welcoming voice for customers in Tacoma. This full-time role involves booking and confirming service appointments, following call scripts, and helping our team hit goals in a fast-paced environment.

You’ll bring positivity, reliability, and strong problem-solving skills, with growth opportunities in a stable, year-round industry through ongoing training and supportive teamwork.