HVAC Maintenance Technician (5596)

Plumbers, Electricians, & HVAC Technicians Ltd.; Tacoma (WA); On-site; USD 44,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) with 4% match

Paid time off

Company vehicle

Life insurance

Employee discounts

Costco membership

Job summary

Harts Plumbers, Electricians & HVAC seeks an HVAC Maintenance Expert in Tacoma to maximize system efficiency through inspections, preventive maintenance, cleanings and enhancements.

You’ll perform whole-home evaluations, communicate conditions to homeowners, and present multi-option proposals while meeting KPIs. Join a team dedicated to service excellence with a company vehicle, benefits, and 401(k) matching.

Qualifications

• 1+ years of experience in residential HVAC maintenance.
• Valid Driver’s License with a clean driving record.
• Strong customer service, verbal and written communication, and time management skills.

Responsibilities

• Preventative maintenance on residential HVAC systems including cleaning, lubrication and adjustments.
• Conduct whole-home HVAC system inspections to identify issues and propose solutions.
• Explain system conditions clearly to homeowners and present multi-option proposals for maintenance or enhancements.
• Meet/exceed KPIs for customer satisfaction, maintenance targets and service agreements.
• Utilize mobile devices and industry software for scheduling, tracking and communication with dispatch and customers.
• Keep company vehicle clean, safe, and well-stocked.

Skills

Customer service

Verbal communication

Written communication

Time management

Tools

iPad

Mobile devices

Job description

Job Details: Job Location: Harts Tacoma Shop - TACOMA, WA 98409, Position Type: Full Time, Salary Range: $25.00 - $25.00 Hourly, HVAC Maintenance Expert

Location: Tacoma, WA

Pay Structure: Full-Time | $25 an hour + Commission

Schedule: Full-Time | Mon–Fri (Shifts between 6:30 AM – 6:00 PM or until complete)

About Harts Plumbers, Electricians & HVAC

At Harts, we are dedicated to delivering top-quality plumbing, sewer, electrical, and HVAC services with an unwavering commitment to excellence and customer satisfaction. Our success stems from our talented team who live our core values every day: Service Excellence, Pride of Workmanship, Grow or Die, Whatever It Takes, and Direct with Respect.

We are looking for an HVAC Maintenance Expert who is passionate about maximizing system efficiency and longevity while delivering an exceptional homeowner experience. In this role, you’ll perform thorough inspections, preventative maintenance, cleanings, and system enhancements using our proven Harts Service Process.

Key Responsibilities

• Preventative Maintenance: Perform routine maintenance on residential HVAC systems—including cleaning, lubricating, and adjusting components to ensure peak performance and longevity.
• System Inspections: Conduct comprehensive whole-home HVAC evaluations to spot potential issues early and recommend proactive solutions.
• Customer Communication: Clearly explain system conditions to homeowners and present multi-option proposals for necessary cleanings, maintenance agreements, or enhancements.
• Performance & Sales: Meet and exceed key performance indicators (KPIs), including customer satisfaction ratings, maintenance completion targets, and service agreement options.
• Tech & Communication: Utilize mobile devices, iPads, and industry software for scheduling, job tracking, and seamless communication with dispatch and customer service teams.
• Vehicle & Safety Maintenance: Keep assigned company service vehicle clean, safe, well-stocked, and regularly inspected

Why You’ll Love Working at Harts

• Starting pay at $25 and hour, plus commission
• Comprehensive Benefits: Medical, dental, and vision insurance
• Retirement: 401(k) with 4% company match
• Generous Paid Time Off: 2 weeks vacation + 1 week sick leave + 6 paid holidays
• Perks & Tools: Company vehicle, paid life insurance, employee discounts, and Costco membership
• Growth & Support: Career advancement opportunities, professional development assistance, and a winning team culture

Harts – We Care More

Qualifications: Position Qualifications

• Experience: 1+ years of experience in residential HVAC maintenance.
• Driving Record: Valid Driver’s License with a clean driving record.
• Technical Knowledge: Strong understanding of residential HVAC systems, preventative care, and maintenance procedures.
• Skills: Strong customer service, verbal/written communication, and time management skills with proficiency using mobile technology/iPads.