Customer Service Representative (3rd Shift)

S and G stores; Perrysburg (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

S and G stores in Perrysburg, OH is seeking a Customer Service Representative for the 3rd shift to support the store manager and ensure the store runs efficiently.

The role emphasizes delivering excellent customer service, maintaining a clean and organized store, accurately handling cash and card transactions, and adhering to all policies while contributing to sales and asset protection.

Qualifications

• Retail or customer service experience is required.
• Ability to greet and assist customers professionally.
• Must be able to stand for long shifts and lift up to 50 lbs.

Responsibilities

• Provide excellent customer service leadership to all customers.
• Acknowledge/Greet all customers that come into the store.
• Ensure that all company policies are being followed.
• Promote and maintains a clean and organized store appearance inside and out.
• Efficiently process both cash and card transactions with integrity.
• Ensure all merchandising and marketing programs are implemented properly, including plan-o-gram integrity and sign placement.
• Ensure foodservice products are fresh and appealing by rotating products and removing out-of-date items.
• Monitor store activities to ensure transactions are conducted properly.
• Respond quickly to emergencies for customer and employee safety and notify appropriate individuals.

Skills

Customer service

Job description

Position:Customer Service Representative (3rd Shift)

Location: Perrysburg, OH

Job Id:1483

# of Openings:1

Summary: Directly supports the store manager, making sure the store runs efficiently and follows all laws and policies. While also helping to maximize sales and maintain asset control.

3rd Shift Hours: 10:00pm-6:00am or 11:00pm-7:00am
NOTE: Hours worked during third shift may qualify for additional pay (Shift differential)

Responsibilities

• Provide excellent customer service leadership to all customers.
• Acknowledge/Greet all customers that come into the store.
• Ensure that all company policies are being followed.
• Promote and maintains a clean and organized store appearance inside and out.
• Efficiently process both cash and card transactions with integrity.
• Ensure all merchandising and marketing programs are implemented properly. Including maintaining plan-o-gram integrity and appropriate sign placement.
• Ensure foodservice products are fresh and appealing by rotating products appropriately and removing out-of-date products.
• Monitor store activities to ensure that transactions are taking place in the proper manner
• Respond quickly to all emergencies for the safety and security of customers and employees and notifying the appropriate individuals.

Requirements

• Retail experience / Customer Service Experience Required
• Able to occasionally lift 50 pounds.
• Able to frequently lift objects up to 10 pounds.
• Able to stand for an entire shift.
• Ability to periodically handle routine physical task such as climbing, squatting, kneeling, pushing, and/or pulling.
• Comfortable working in intermittent temperatures for short periods of time. e.g., in the store, outside, and in the cooler.
• Available to work carious shifts and days of the week as required by the retail environment, including weekends, evenings, and busy periods/holidays.

NOTE: Stop and go, SNG, S&G, Stop & Go, SNG stores, S&G