Customer Service Representative

Benetech; Wynantskill (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental

Life insurance

Long-term disability

401-k retirement plan

12 paid holidays

3 weeks paid time off to start

Job summary

Benetech in New York, NY is seeking a Customer Service Representative. No prior experience is required—we train the right candidates and support career growth from day one.

As part of the team, you will assist customers by phone, provide accurate information, and resolve issues with a positive, can-do attitude. Benefits include health, dental, life, long-term disability, 401(k), 12 paid holidays and 3 weeks paid time off to start.

Qualifications

• Politeness and courteous demeanor in all interactions.
• Strong organizational skills for tracking inquiries and resolutions.
• Clear and effective communication over the phone.
• Ability to quickly learn new technologies and systems.

Responsibilities

• Assist customers with inquiries, concerns, and feedback via phone.
• Provide accurate information and solutions to resolve issues.
• Maintain a positive and helpful attitude in all interactions.

Skills

Politeness

Organization

Communication skills

Tech literacy

Job description

Help Wanted: Customer Service Representative

Are you a people person with a knack for communication? We're seeking individuals to join our team as Customer Service Representatives! No prior experience necessary - we believe in training the right candidates, regardless of background.

Key Qualifications:

• Politeness: A courteous demeanor is essential in providing top-notch service to our customers.
• Organization: Keeping track of customer inquiries and resolving issues efficiently is crucial.
• Strong Communication Skills: The ability to articulate clearly and effectively over the phone is a must.
• Ability to learn new technologies and systems.

Responsibilities:

• Assist customers with inquiries, concerns, and feedback via phone.
• Provide accurate information and solutions to resolve customer issues.
• Maintain a positive and helpful attitude in all interactions.

Salary & Benefits

• Comprehensive training provided.
• Opportunities for growth and advancement within the company.
• Comprehensive benefits package includes health insurance, dental, life, long term disability, 401-k retirement plan, 12 paid holidays and 3 weeks paid time off to start.

Benetech thanks all applicants for their interest; however, only those selected for an interview will be contacted.