Customer Service Representative

Two Men and a Truck International Inc.; Wichita (KS); On-site; USD 20,664 - 28,929; Full time

Benefits offered by this job

Medical, vision and dental

Advancement opportunities

Seasoned team at Wichita location

Job summary

Two Men and a Truck is hiring a Customer Service Representative in Wichita, KS. The role involves handling calls and online inquiries, recommending moving services, and coordinating customer moves with a friendly, helpful approach.

The ideal candidate has a high school diploma and strong customer service and communication skills, with a positive, can-do attitude. Opportunities for advancement exist within a growing Wichita location.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service skills with strong listening and communication abilities.
• Friendly, positive voice and enjoy helping others.

Responsibilities

• Provide outstanding customer service on calls and online inquiries for Wichita, KS and Topeka, KS locations.
• Recommend moving services based on cost, availability, and customer needs.
• Enter, schedule and coordinate customer moves.
• Follow up with customers post-move to ensure satisfaction.
• Calmly and professionally pass along customer concerns to management.
• All other duties as assigned.

Skills

Customer service

Listening skills

Communication skills

Friendly demeanor

Education

High school diploma or equivalent

Job description

Position: Customer Service Representative

Location: Wichita, KS

Job Id: 22837-A0320-2

# of Openings: 1

TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals!

WHAT WE OFFER

• Basepay of$15 - $21/hr after monthly bonuses based on performance
• Medical, vision and dental available
• Growing location with advancement opportunities
• This position is backed by a seasoned team from the Wichita, KS location

RESPONSIBILITIES

Moving is stressful – join our team and let’s take the stress out of our customers' day.

• Provide outstanding customer service on all calls and online inquiries for our Wichita, KS and Topeka, KS locations
• Recommend moving services and products based on cost, availability, and customer specifications
• Enter, schedule and coordinate customer moves
• Follow-up with customers post-move to ensure satisfaction
• Calmly and professionally pass along customer concerns, complaints or customer service issues to management
• All other duties as assigned

REQUIREMENTS

The right candidate will have a winning attitude, self-motivated and enjoy a fast-paced team environment. They will also possess an ability to build relationships and provide first class customer service utilizing their strategic selling skills and compassion for others.

• High school diploma or equivalent
• Excellent customer service skills; effective listening and communication
• Friendly, positive voice, enjoys talking with others and assisting with their needs

This job posting is for a position at the individually owned and operatedTWO MEN AND A TRUCK franchise located in Wichita, KS. The employer at this location is Moving Oz, LLC.