Customer Service Representative - Moving & Scheduling

Two Men and a Truck International Inc.; Wichita (KS); On-site; USD 20,664 - 28,929; Full time

Benefits offered by this job

Medical, vision and dental

Advancement opportunities

Seasoned team at Wichita location

Job summary

Two Men and a Truck is hiring a Customer Service Representative in Wichita, KS. The role involves handling calls and online inquiries, recommending moving services, and coordinating customer moves with a friendly, helpful approach.

The ideal candidate has a high school diploma and strong customer service and communication skills, with a positive, can-do attitude. Opportunities for advancement exist within a growing Wichita location.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service skills with strong listening and communication abilities.
• Friendly, positive voice and enjoy helping others.

Responsibilities

• Provide outstanding customer service on calls and online inquiries for Wichita, KS and Topeka, KS locations.
• Recommend moving services based on cost, availability, and customer needs.
• Enter, schedule and coordinate customer moves.
• Follow up with customers post-move to ensure satisfaction.
• Calmly and professionally pass along customer concerns to management.
• All other duties as assigned.

Skills

Customer service

Listening skills

Communication skills

Friendly demeanor

Education

High school diploma or equivalent

Job description

Two Men and a Truck is hiring a Customer Service Representative in Wichita, KS. The role involves handling calls and online inquiries, recommending moving services, and coordinating customer moves with a friendly, helpful approach.

The ideal candidate has a high school diploma and strong customer service and communication skills, with a positive, can-do attitude. Opportunities for advancement exist within a growing Wichita location.