Customer Service Representative

Two Men and a Truck International Inc.; Gulfport (MS); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

$12 / hour base pay

Annual pay raises based on performance

Paid vacation after 1 year

Fun, family work environment

Job summary

Two Men and a Truck International Inc. in Gulfport, MS is hiring a Customer Service Representative to handle calls and online inquiries, recommend services, and coordinate customer moves with care.

Ideal candidates have at least 6 months in customer service or sales, a high school diploma, and strong computer skills. Base pay is $12 per hour with annual raises and paid vacation eligibility after one year. Join a friendly, family-like team today.

Qualifications

• High school diploma or equivalent.
• 6 months of customer service and/or sales experience.
• 100% drug free.
• Excellent customer service skills; listening and communication.
• Friendly, positive voice; enjoys helping others.
• Strong computer skills.

Responsibilities

• Provide outstanding customer service on all calls and online inquiries
• Recommend moving services and products based on cost, availability, and customer specifications
• Enter, schedule and coordinate customer moves
• Prepare and accurately complete all required paperwork
• Follow-up with customers post-move to ensure satisfaction
• Calmly and professionally handle customer concerns, complaints or customer service issues
• Will participate in other sales, marketing and networking activities in addition to charitable move coordination as well as manage PR calendar
• All other duties as assigned

Skills

Customer service

Sales experience

Communication skills

Computer skills

Education

High school diploma or equivalent

Job description

Position:Customer Service Representative

Location: Gulfport, MS

Job Id:22917-A0345-2

# of Openings:1

TWO MEN AND A TRUCK in Gulf Coastis NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills, in-depth knowledge of company services, and compassion for others to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

What We Offer

• $12 / hour base pay
• Annual pay raises based on performances
• Ability to earn paid vacation after 1 year of employment
• Fun, family work environment

Responsibilities

• Provide outstanding customer service on all calls and online inquiries
• Recommend moving services and products based on cost, availability, and customer specifications
• Enter, schedule and coordinate customer moves
• Prepare and accurately complete all required paperwork
• Follow-up with customers post-move to ensure satisfaction
• Calmly and professionally handle customer concerns, complaints or customer service issues
• Will participate in other sales, marketing and networking activities in addition to charitable move coordination as well as manage PR calendar
• All other duties as assigned

Moving is stressful – join our team and help take the stress out of our customer’s day.

Requirements

• High school diploma or equivalent
• 100% drug free
• At least 6 months of customer service and/or sales experience
• Excellent customer service skills; effective listening and communication
• Friendly, positive voice, enjoys talking with others and assisting with their needs
• Strong computer skills

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Gulf Coast, Mississippi.