Customer Service Representative

Remote Freelance; United States; Remote; USD 22,000 - 39,000; Full time

Job summary

Remote Freelance is seeking friendly Customer Service Agents to join our growing online tire and wheel retailer team. You will assist customers via phone, live chat, and email, bringing energy and a positive attitude to every interaction while staying professional and solution-focused.

Ideal candidates have experience handling high volumes of calls, excellent phone etiquette and written communication, and are comfortable using Zendesk and Slack.

Qualifications

• Experience handling a high volume of customer calls.
• Excellent phone etiquette and written communication skills.
• Positive, customer-first mindset with a solution-focused approach.

Responsibilities

• Assist customers via phone, live chat, and email.
• Provide friendly, professional support and resolve issues.
• Maintain accurate records in the ticketing system.

Skills

High-volume call handling

Excellent phone etiquette

Written communication

Tools

Zendesk

Slack

Job description

We are a growing online tire & wheel retailer looking for friendly and reliable Customer Service Agents to join our team!

In this role, you’ll be assisting customers via phone, live chat, and email. We’re looking for people who bring energy and positivity to every interaction while staying professional and solution-focused.

What we’re looking for:

• Experience handling a high volume of customer calls
• Excellent phone etiquette and written communication skills
• A cheerful, friendly personality with a customer-first mindset
• Comfortable using tools like Zendesk and Slack
• Available to work Eastern Standard Time hours

Important:

Please provide an audio recording introducing yourself and…

Full requirements and application details are available at the original source.