Customer Service and Sales Representative

ATLAS Empowered; Nashville (TN); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive pay plus performance-based

Growth and advancement opportunities

Ongoing training and mentorship

Supportive and team-oriented

Full-time scheduling options

Job summary

ATLAS Empowered is looking for a motivated Customer Service Representative to join a growing team. The role blends customer support, relationship building, and sales execution to drive growth and deliver exceptional service.

The ideal candidate is energetic, professional, and confident communicating in both service and sales conversations. If you enjoy a fast-paced environment and helping customers find the right solutions, we’d love to hear from you.

Qualifications

• Experience in customer service, sales, retail, hospitality or call center preferred.
• Strong communication and interpersonal skills.
• Comfortable speaking with customers and handling objections.
• Ability to multitask and stay organized in a fast-paced environment.
• Positive attitude with a strong work ethic.
• Coachable and eager to learn.

Responsibilities

• Provide outstanding customer service and support to new and existing customers.
• Handle inbound and outbound customer communications via phone, email, and text.
• Educate customers on products, services, and promotions.
• Identify customer needs and recommend appropriate solutions.
• Build and maintain strong customer relationships.
• Resolve customer concerns in a professional and timely manner.
• Accurately document customer interactions and account updates.
• Meet individual and team performance goals.
• Collaborate with internal teams to ensure a positive customer experience.

Skills

Customer service

Communication

Sales support

Problem solving

Job description

eWe are seeking a motivated and people-oriented Customer Service Representative to join our growing team. This role combines customer support, relationship building, and sales execution to deliver an exceptional customer experience while helping drive company growth

.The ideal candidate is energetic, professional, and confident communicating with customers in both service and sales-focused conversations. If you enjoy working in a fast-paced environment, solving problems, and helping customers find the right solutions, we’d love to hear from you

Responsibilities

• Provide outstanding customer service and support to new and existing customers
• Handle inbound and outbound customer communications via phone, email, and text
• Educate customers on products, services, and promotions
• Identify customer needs and recommend appropriate solutions
• Build and maintain strong customer relationships
• Resolve customer concerns in a professional and timely manner
• Accurately document customer interactions and account updates
• Meet individual and team performance goals
• Collaborate with internal teams to ensure a positive customer experience

Qualifications

• Previous customer service, sales, retail, hospitality, or call center experience preferred
• Strong communication and interpersonal skills
• Comfortable speaking with customers and handling objections
• Ability to multitask and stay organized in a fast-paced environment
• Positive attitude with a strong work ethic
• Coachable and eager to learn

What We Offer

• Competitive pay plus performance-based incentives
• Growth and advancement opportunities
• Ongoing training and mentorship
• Supportive and team-oriented environment
• Full-time scheduling options