Customer Service Representative

Elkhornhvac; Denver (CO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health Plan

Vision Service Plan

Paid Holidays

Paid Time Off

Technical Training Programs

Incentive Compensation Programs

Job summary

A leading HVAC company in Denver is looking for an experienced Customer Service Representative to join their marketing team. The ideal candidate should be customer-oriented, possess exceptional communication skills, and handle various requests with ease. Responsibilities include managing incoming calls and emails, providing accurate customer information, and resolving issues quickly. Perks include health plans, paid holidays, and various training programs. If you are passionate about helping others, apply now!

Qualifications

• Ability to handle a lot of incoming calls with great accuracy.
• Customer-oriented and passionate about helping others.
• Ability to respond quickly to different requests and characters.

Responsibilities

• Answer and manage all incoming calls and emails.
• Provide accurate and valid information for the customers.
• Handle questions, complaints, and returns and find appropriate solutions quickly.
• Keep records of customer interaction and process received files.

Skills

Customer-oriented

Exceptional communication skills

Excellent multi-tasking

Organizational skills

Education

High school diploma or equivalent

Tools

CRM systems

Job description

We are looking for an experienced and motivated Customer Service Representative to join our marketing team. The customer service representative position is open for individuals who love helping others and providing information to make lives easier and better. Our ideal candidate is customer-oriented and has exceptional communication skills.

A Customer Service Representative in our team will be responsible for all the verbal and written communication with our customers. Therefore, we would love to have someone who knows how to listen and remain patient and cheerful throughout the day. If this sounds like you, don’t hesitate to apply for the position.

Duties & Responsibilities

• Answer and manage all incoming calls and emails
• Provide accurate and valid information for the customers
• Handle questions, complaints, and returns and find appropriate solutions quickly
• Keep records of customer interaction and process received files.
• Follow communication procedures and policies.
• Think, answer, and respond quickly to resolve customer issues and questions about products and services
• Retain a polite and professional voice and manner at all times

Requirements

• High school diploma or equivalent
• Ability to handle a lot of incoming calls with great accuracy
• Knowledge of CRM systems and practices
• Customer-oriented and passionate about helping others
• Ability to respond quickly to different requests and characters
• Excellent multi-tasking and organizational skills
• Health Plan
• Vision Service Plan
• Paid Holidays
• Paid Time Off (Vacation, Sick Days, Personal Days)
• Technical Training Programs
• Incentive Compensation Programs

Apply Online

If you are ready to pursue a career, please fill out this brief application. If we feel that you would be a good fit for the team, we will contact you.