Customer Service Representative

Associa; Two Bridges (NJ); On-site; USD 35,000 - 52,000; Full time

Job summary

Associa, a leader in community association management, is seeking a Customer Service Representative to join our team. If you're serious about your next move, Associa is an excellent place to grow your career.

Duties include welcoming homeowners/guests/vendors/new customers to community, performing administrative tasks in support of HOA operations, creating a positive experience by attending to needs and answering questions, coordinating clubhouse reservations and pool keys, and other duties as

Qualifications

• Welcomes homeowners/guests/vendors/new customers to community.
• Performs administrative tasks in support of HOA operations.
• Creates a positive experience by addressing needs and questions.
• Coordinates clubhouse reservations and pool keys.
• Other duties as assigned.

Responsibilities

• Welcome residents, guests, vendors and new customers to the community.
• Support HOA operations with administrative tasks.
• Address questions and needs to ensure a positive experience.
• Coordinate clubhouse reservations and pool key distribution.

Skills

Microsoft Office proficiency

Professional communication

Self-motivated

Team player

Time management & prioritization

Hospitality experience (preferred)

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Come work at Associa! We are an industry leader in community association management and we are looking for a talented Customer Service Representative to join our team. If you're serious about your next move, Associa is an excellent place to grow your career.

Duties include but are not limited to:

• Welcomes homeowners/guests/vendors/new customers to community
• Performs various administrative/managerial tasks in support of HOA's mission.
• Creates a positive experience for homeowners and guests by attending to needs and answering questions.
• Coordinating clubhouse reservations and pool keys
• Other duties as assigned.

Requirements

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.
• High school diploma High School Diploma or GED Required
• 0 - 3 years of directly related or closely related experience
• Previous hospitality experience preferred.

Company Description

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com .