Community Manager

Associa; Houston (TX); Presencial; USD 60.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare benefits

401(k)

Paid time off

Disability and life insurance

Flexible spending accounts

Wellbeing resources

Professional development

Descripción de la vacante

Associa is seeking a Community Association Manager in Houston to serve as the trusted partner to volunteer boards and homeowners while guiding day-to-day success for a portfolio of communities. You will coordinate operations, manage relationships, and lead board communications in a highly visible role.

You will own governance processes, financial oversight, and vendor coordination, ensuring timely decisions and stakeholder satisfaction across multiple associations.

Formación

• 1–3 years of community association management, property management, client service, operations, hospitality, or comparable experience preferred.
• Excellent written, verbal, and interpersonal communication skills.
• Sound judgment navigating competing priorities and difficult conversations.
• Proactive, detail-oriented approach with time-sensitive work management.
• Ability to review business correspondence, financial information, and operational documentation.

Responsabilidades

• Client partnership: be the primary contact for association boards and build trusted relationships with homeowners, committees, vendors, and internal partners.
• Community operations: coordinate administration and operation of each association per management agreement and governing documents.
• Board leadership: prepare board packages, agendas, action items, and recommendations; guide meetings and follow-through.
• Financial stewardship: review monthly financials, monitor delinquencies, support budgeting, and evaluate operating and capital priorities.
• Project and vendor coordination: support RFPs, vendor selection, contracts, maintenance planning, and major community initiatives.
• Proactive communication: keep boards informed about priorities, risks, deadlines, and next steps.
• Organization and documentation: maintain records, calendars, contracts, resolutions, and other tools to avoid gaps.
• Community care: support architectural reviews, property inspections, and community events as needed.

Conocimientos

Relationship building

Communication skills

Problem solving

Time management

Detail orientation

Travel ability

Real estate knowledge

Educación

Bachelor's degree preferred

CMCA credential (preferred)

Herramientas

Microsoft Word

Microsoft Excel

Microsoft Outlook

Descripción del empleo

Lead communities. Build trust. Make a visible impact.

You know how to bring people, priorities, and plans together. As a Community Association Manager with Associa, you will become a trusted partner to volunteer board members and homeowners while guiding the day-to-day success of a portfolio of communities.

This is a highly visible role for someone who enjoys solving problems, communicating with different audiences, and turning complex community needs into organized action. You will have the support of local teammates and Associa's shared-service experts while owning the relationships and results that matter most to your clients.

The impact: Your work helps protect community operations, strengthen board confidence, improve the resident experience, and keep important commitments moving forward.

What you will own

Client partnership. Serve as the primary point of contact for assigned association boards and build trusted relationships with board members, homeowners, committees, vendors, and internal partners.

Community operations. Coordinate the administration and operation of each association in line with its management agreement, governing documents, policies, and established procedures.

Board leadership. Prepare clear board packages, agendas, action items, and recommendations, then guide productive meetings and follow-through.

Financial stewardship. Review monthly financial reports, monitor delinquencies and collections, support annual budgeting, and help boards evaluate operating and capital priorities.

Project and vendor coordination. Support requests for proposal, vendor selection, contracts, maintenance planning, and major community initiatives.

Proactive communication. Keep boards informed about community priorities, risks, legal matters, deadlines, and next steps.

Organization and documentation. Maintain accurate community records, calendars, contracts, resolutions, and other management tools so important work does not fall through the cracks.

Community care. Support architectural review processes, routine property inspections, and community events when needed.

What will help you thrive

We are looking for a relationship-builder who can balance service, accountability, and follow-through.

• 1-3 years of community association management, property management, client service, operations, hospitality, or comparable experience preferred
• Strong written, verbal, and interpersonal communication skills
• Sound judgment and confidence navigating competing priorities and difficult conversations
• A proactive, detail-oriented approach with the ability to manage time-sensitive work
• Comfort reviewing business correspondence, financial information, and operational documentation
• Proficiency with Microsoft Word, Excel, Outlook, and related business tools
• Working knowledge of homeowners associations, real estate, property operations, or board governance is helpful
• Bachelor's degree preferred, but relevant experience and demonstrated capability are equally valuable
• CMCA or another industry credential is a plus, not a requirement
• Ability to travel to client sites, board meetings, and community events as needed

Requirements

Why Associa?

At Associa, a career is more than a job. It is a place to build relationships, grow your expertise, and contribute to the communities where people live.

A work family. Join a supportive, collaborative team that celebrates wins and helps each other succeed.

A thriving career. Learn through Associa University, online development resources, mentoring, and leadership programs.

Real opportunity to grow. Associa reports that 80% of promotions are internal and can include movement across North America.

A place to contribute. Take part in programs such as the Great Giveback and other local volunteer efforts that strengthen the communities we serve.

A recognized workplace. Associa has earned Great Place to Work certification nine years in a row.

Benefits that support your whole life

• medical, dental, and vision coverage
• a 401(k)
• paid time off and holidays
• disability and life insurance
• flexible spending accounts
• employee wellbeing resources
• professional development opportunities

Ready to help communities thrive?

Bring your leadership, organization, and customer focus to a company that is building the future of community for millions of residents.

With more than 300 branch offices across North America, 15,000+ team members, and more than 48 years of industry experience, Associa combines local relationships with the tools, resources, and expertise of an industry leader.

Associa is an equal opportunity employer. We welcome candidates of all backgrounds and levels of experience.

Company Description

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 48 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

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