Customer Service Representative

Delta Personnel Staffing; Springfield (NJ); On-site; USD 32,000 - 34,000; Full time

Job summary

Delta Personnel Staffing in Springfield, NJ is seeking a dependable Customer Service Representative to join our team. The role emphasizes helping customers by phone and email, handling product and service inquiries, and maintaining accurate information in our systems.

You will troubleshoot issues, provide clear guidance, and collaborate with internal departments to ensure timely resolutions. This is a full-time, on-site position with standard business hours.

Qualifications

• Previous customer service experience preferred.
• Proficiency with Microsoft Office applications.
• Strong verbal and written communication skills.
• Attention to detail and organizational abilities.
• Ability to learn new software and adapt quickly.

Responsibilities

• Provide excellent customer service by phone and email.
• Answer questions about products, orders, deliveries, and service.
• Enter and maintain customer and order information.
• Investigate customer concerns and identify solutions.
• Follow up to ensure issues are resolved.
• Communicate with customers and internal departments.
• Process and update information using computer systems.
• Perform data entry and general administrative tasks.
• Maintain accurate records and documentation.

Skills

Customer service

Microsoft Office

Communication skills

Problem solving

Multitasking

Reliability

Tools

Microsoft Office

Outlook

Excel

Job description

Finding a new job should be an exciting time, full of potential and opportunities. Let Delta help you in your search.

Customer Service Representative

Compensation: $23.00 - $25.00

Loading... Customer Service Representative Springfield, NJ
$23.00-$25.00 per hour | Monday-Friday, 8:00 AM-5:00 PM | Temp-to-Hire Job Summary We are seeking a Customer Service Representative to join our team in Springfield, NJ. We are looking for a dependable, professional individual who enjoys working with customers, has strong computer skills, and can effectively troubleshoot and resolve customer issues. The ideal candidate is organized, detail-oriented, communicates well, and is comfortable working with Microsoft Office and computer-based systems.

Responsibilities

• Provide excellent customer service by phone and email
• Answer customer questions regarding products, orders, deliveries, and service
• Enter and maintain accurate customer and order information
• Investigate customer concerns and identify appropriate solutions
• Follow up with customers to ensure issues are resolved
• Communicate effectively with customers and internal departments
• Process and update information using computer systems
• Perform data entry and general administrative tasks
• Maintain accurate records and documentation
• Prioritize multiple customer requests while maintaining accuracy and professionalism

Qualifications

• Previous customer service experience preferred
• Strong computer skills and ability to learn new software
• Proficiency with Microsoft Office, Outlook, Word, and Excel
• Excellent verbal and written communication skills
• Strong problem-solving skills
• Ability to handle customer concerns professionally and calmly
• Strong attention to detail and organizational skills
• Ability to multitask and prioritize
• Dependable, punctual, and professional
• Manufacturing or building-products experience is a plus

Schedule & Pay

• Monday-Friday, 8:00 AM-5:00 PM
• $23.00-$25.00 per hour
• Temp-to-Hire
• Full-time opportunity

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