Customer Service Representative

Foxfruit; Atlanta (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Professional development opportunities

Supportive team environment

Career advancement opportunities

Hands-on customer service experience

Competitive compensation

Job summary

Foxfruit in Atlanta is seeking a friendly Customer Service Representative to be the primary contact for customers, providing information, resolving concerns, and assisting with service requests in a fast-paced environment.

You will respond to questions, provide accurate product details, follow up on requests, and help with promotions while maintaining organized records and supporting satisfaction and retention.

Qualifications

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Friendly and professional attitude.
• Ability to work independently and as part of a team.
• Customer service experience is helpful but not required.

Responsibilities

• Respond to customer questions and service requests
• Provide accurate information about products, services, and promotions
• Resolve customer concerns professionally and efficiently
• Follow up on customer requests when needed
• Maintain organized records of customer interactions
• Support customer satisfaction and retention efforts
• Communicate customer feedback to appropriate team members
• Assist with promotional and customer engagement activities
• Work closely with team members to meet daily service goals

Skills

Verbal & written communication

Customer service

Problem solving

Teamwork

Organizational skills

Communication

Education

High school diploma

Job description

Position Summary

The Customer Service Representative will serve as a primary point of contact for customers, providing information, resolving concerns, and assisting with service-related requests. The ideal candidate is approachable, dependable, and comfortable working in a fast-paced environment.

Responsibilities

• Respond to customer questions and service requests
• Provide accurate information about products, services, and promotions
• Resolve customer concerns professionally and efficiently
• Follow up on customer requests when needed
• Maintain organized records of customer interactions
• Support customer satisfaction and retention efforts
• Communicate customer feedback to appropriate team members
• Assist with promotional and customer engagement activities
• Work closely with team members to meet daily service goals

Qualifications

• High school diploma or equivalent
• Strong verbal and written communication skills
• Friendly and professional attitude
• Strong problem-solving and organizational skills
• Ability to work independently and as part of a team
• Customer service, retail, or related experience is helpful but not required

Benefits

• Paid training
• Professional development opportunities
• Supportive team environment
• Career advancement opportunities
• Hands-on customer service experience
• Competitive compensation