Customer Service Representative

PRC Resources; San Antonio (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in construction services is seeking a bilingual Customer Service Representative for their Garden Ridge location in San Antonio, TX. This fast-paced role involves managing customer communication, job scheduling, and supporting daily operations. The ideal candidate will possess strong interpersonal skills and experience in construction, ensuring customer satisfaction and smooth operations.

Qualifications

• Bilingual (English/Spanish) required.
• Experience in construction or a related field preferred.

Responsibilities

• Serve as the main point of contact for customer inquiries and scheduling.
• Coordinate daily with field crews and project managers.

Skills

Bilingual

Communication

Customer Service

Organization

Tools

Basic Computer Skills

Job description

Join to apply for the Customer Service Representative role at PRC Resources.

PRC Resources - San Antonio, TX, United States

Industry: Construction Services

Location: San Antonio, TX (Garden Ridge)

Context: Our client is seeking a bilingual Customer Service Representative for their Garden Ridge location in San Antonio, TX. This is a fast-paced, client-facing role that requires managing communication with customers and field crews. The ideal candidate will have experience in construction and excellent interpersonal skills. This position supports daily operations, job scheduling, and customer satisfaction, and is available for immediate hire.

Responsibilities:

1. Serve as the main point of contact for customer inquiries, scheduling, and follow-ups.
2. Communicate effectively in both English and Spanish with clients and internal teams.
3. Coordinate daily with field crews, project managers, and office staff to ensure smooth operations.
4. Enter and track job orders, resolve issues, and follow up to confirm service completion.
5. Maintain professionalism and composure while handling multiple tasks and timelines.
6. Support office administration including documentation, customer files, and reports.

Qualifications:

• Bilingual (English/Spanish) required.
• Experience in construction or a related field preferred.
• Strong communication and customer service skills.
• Organized, dependable, and detail-oriented.
• Comfortable working in a fast-paced, team environment.
• Basic computer skills (e.g., data entry, scheduling systems, email).

Posted On: Wednesday, May 14, 2025

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Strategic Management Services