Customer Service Representative

ConsultNet Technology Services and Solutions; Providence (RI); On-site; USD 30,000 - 45,000; Part time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A staffing and recruiting firm in Providence is seeking a Customer Service Representative. The role involves communicating with customers through various channels and providing answers about products and services. Ideal candidates have 1-3 years of experience, excellent communication skills, and the ability to multitask. This entry-level position offers benefits such as medical and vision insurance, and a 401(k) plan.

Qualifications

• At least 1 - 3 years of relevant work experience.
• Excellent phone etiquette and communication skills.
• Ability to multi-task, organize, and prioritize work.

Responsibilities

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers to questions about product, pricing, and availability.
• Work with internal departments to meet customer's needs.
• Data entry in various platforms.

Skills

Excellent phone etiquette

Communication skills

Ability to multi-task

Organizational skills

Prioritization skills

Job description

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The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.

Responsibilities

• Communicate with customers via phone, email, and chat
• Provide knowledgeable answers to questions about product, pricing, and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and communication skills
• Ability to multi-task, organize, and prioritize work

Seniority level

Entry level

Employment type

Contract

Job function

Customer Service

Industries

Staffing and Recruiting

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Inferred benefits

• Medical insurance
• Vision insurance
• 401(k)

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