Customer Service Representative

Direct Staffing Inc; Northbrook (IL); On-site; USD 14,206 - 20,233; Full time

Job summary

A leading staffing agency is seeking Customer Service Representatives in Northbrook, IL. This full-time, temporary position offers a pay rate of $12.50 per hour. Responsibilities include managing inbound and outbound calls in a call center, particularly in catastrophic situations. Candidates should possess a High School Diploma/GED and preferably have experience with Microsoft Office and call centers. This role requires availability within 24 hours notice and involves substantial phone work.

Qualifications

• High School Diploma or GED is required.
• Experience with Microsoft Office is preferred.
• Previous call center experience is preferred.
• Must be able to start within 24 hours notice.

Responsibilities

• Handle inbound and outbound calls in a call center environment.
• Assist customers during catastrophe situations.
• Remain on the phone throughout the workday.

Skills

Communication skills

Customer service

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100 TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward.

If you only make one career connection today, connect with Kelly.

Job Description

Customer Service Representatives for Northbrook, IL

Job location: Northbrook, IL

Pay Rate; $12.50 per hour

Temporary / Full Time Position

Responsibilities

Inbound/Outbound Call Center Representatives for a CAT Call Center.

Taking calls from Customers in a Catastrophe situation.

Must be comfortable being on the phones all day.

Qualifications

• Requires a High School Diploma or GED
• Experience with Microsoft Office preferred
• Call center experience preferred
• Able to start within 24 hour notice
• Pay Rate 12.50 per hour (any hours worked over 40 hour week paid at an overtime rate).

Kelly Services is a U.S.-based Fortune 500 company. With our global network of branch locations, we are uniquely positioned to provide our customers with international staffing support and our employees with diverse assignments around the world.