Catastrophe Call Center Specialist (Temp/FT)

Direct Staffing Inc; Northbrook (IL); On-site; USD 14,206 - 20,233; Full time

Job summary

A leading staffing agency is seeking Customer Service Representatives in Northbrook, IL. This full-time, temporary position offers a pay rate of $12.50 per hour. Responsibilities include managing inbound and outbound calls in a call center, particularly in catastrophic situations. Candidates should possess a High School Diploma/GED and preferably have experience with Microsoft Office and call centers. This role requires availability within 24 hours notice and involves substantial phone work.

Qualifications

• High School Diploma or GED is required.
• Experience with Microsoft Office is preferred.
• Previous call center experience is preferred.
• Must be able to start within 24 hours notice.

Responsibilities

• Handle inbound and outbound calls in a call center environment.
• Assist customers during catastrophe situations.
• Remain on the phone throughout the workday.

Skills

Communication skills

Customer service

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

A leading staffing agency is seeking Customer Service Representatives in Northbrook, IL. This full-time, temporary position offers a pay rate of $12.50 per hour. Responsibilities include managing inbound and outbound calls in a call center, particularly in catastrophic situations. Candidates should possess a High School Diploma/GED and preferably have experience with Microsoft Office and call centers. This role requires availability within 24 hours notice and involves substantial phone work.