Customer Service Representative

TechNova Group; Missoula (MT); In loco; USD 68.000 - 106.000; Tempo pieno

Vantaggi offerti da questo lavoro

Mentor

Benefits package

Flexible schedule

Descrizione del lavoro

TechNova Group, a Missoula, MT studio, seeks a Customer Service Representative who blends analytics with persuasive selling to drive value for clients. You will lead territory plans, coach teams toward value-based selling, and sharpen our market propositions across multiple verticals.

The role emphasizes owning projects from concept to delivery with strong customer focus, empathy, and multitasking abilities. A flexible schedule and growth opportunities are highlighted in the benefits package.

Competenze

• Minimum 5 years of experience in customer service or related sales roles.
• Ability to lead projects from concept to delivery.
• Strong communication and persuasion abilities.
• Ability to identify opportunities and build relationships across accounts.

Mansioni

• Build territory plans that maximize coverage across Missoula, MT
• Coach the Customer Service Representative team off discounting and onto value selling
• Sharpen the Customer Service Representative value prop for each vertical we touch
• Coordinate with agencies and vendors to deliver campaigns on time and on budget
• Hand marketing the field intel that sharpens next quarter's ads
• Turn churned sales marketing logos into win-back targets with a plan
• Identify and pursue new business opportunities throughout MT

Conoscenze

Customer-focused

Interpersonal skills

Empathy

Multitasking

Project ownership

Descrizione del lavoro

A mission-soaked Customer Service Representative thrives here by blending sharp analytics with a genuine talent for persuasion. You won't find a tighter fit if you've got 5 years, want $68,000 - $106,000, and crave a sales marketing team that lets you lead.

Key Responsibilities

• Build territory plans that maximize coverage across Missoula, MT
• Coach the Customer Service Representative team off discounting and onto value selling
• Sharpen the Customer Service Representative value prop for each vertical we touch
• Coordinate with agencies and vendors to deliver campaigns on time and on budget
• Hand marketing the field intel that sharpens next quarter's ads
• Turn churned sales marketing logos into win-back targets with a plan
• Identify and pursue new business opportunities throughout MT

What You'll Bring

• A TechNova Group mindset: scrappy today, scalable tomorrow
• Comfortable owning projects from concept through delivery
• Customer-focused outlook with strong interpersonal skills
• Proven Empathy judgment when the textbook answer doesn't fit
• Strong multitasking ability without sacrificing quality

TechNova Group is a hardworking Missoula, MT studio where Conflict Resolution gets treated with the seriousness most companies reserve for marketing. We assume good intent first and ask clarifying questions second, which keeps the candor-rich days drama-free.

For your 6 of Communication, expect $68,000 - $106,000, a mentor, a benefits package, and the room to grow on a flexible schedule.

Reposted with today's stamp, the Missoula, MT opening still needs filling.

Pair your Complaint Handling with our Negotiation-heavy team and watch what TechNova Group can build.