Value-Selling CSR | Missoula, Flexible Schedule & Growth

TechNova Group; Missoula (MT); On-site; USD 68,000 - 106,000; Full time

Benefits offered by this job

Mentor

Benefits package

Flexible schedule

Job summary

TechNova Group, a Missoula, MT studio, seeks a Customer Service Representative who blends analytics with persuasive selling to drive value for clients. You will lead territory plans, coach teams toward value-based selling, and sharpen our market propositions across multiple verticals.

The role emphasizes owning projects from concept to delivery with strong customer focus, empathy, and multitasking abilities. A flexible schedule and growth opportunities are highlighted in the benefits package.

Qualifications

• Minimum 5 years of experience in customer service or related sales roles.
• Ability to lead projects from concept to delivery.
• Strong communication and persuasion abilities.
• Ability to identify opportunities and build relationships across accounts.

Responsibilities

• Build territory plans that maximize coverage across Missoula, MT
• Coach the Customer Service Representative team off discounting and onto value selling
• Sharpen the Customer Service Representative value prop for each vertical we touch
• Coordinate with agencies and vendors to deliver campaigns on time and on budget
• Hand marketing the field intel that sharpens next quarter's ads
• Turn churned sales marketing logos into win-back targets with a plan
• Identify and pursue new business opportunities throughout MT

Skills

Customer-focused

Interpersonal skills

Empathy

Multitasking

Project ownership

Job description

TechNova Group, a Missoula, MT studio, seeks a Customer Service Representative who blends analytics with persuasive selling to drive value for clients. You will lead territory plans, coach teams toward value-based selling, and sharpen our market propositions across multiple verticals.

The role emphasizes owning projects from concept to delivery with strong customer focus, empathy, and multitasking abilities. A flexible schedule and growth opportunities are highlighted in the benefits package.