Customer Service Representative

Talentoma; Los Angeles (CA); Remote; USD 10,000 - 60,000; Full time

Job summary

An innovative company is seeking enthusiastic individuals to join their team as Remote Customer Service Representatives. This fully remote role offers the chance to assist customers with inquiries while working in a supportive environment. You'll be responsible for providing exceptional service, logging interactions, and collaborating with your team to ensure customer satisfaction. With flexible scheduling and opportunities for growth, this position is perfect for those eager to develop their customer service skills. Join a dynamic team where your contributions will be valued and rewarded.

Benefits

Medical insurance

Vision insurance

401(k)

Paid paternity leave

Paid maternity leave

Paid training

Flexible work schedule

Qualifications

• Strong communication skills, both verbal and written.
• Ability to work independently and manage tasks effectively.

Responsibilities

• Assist customers with inquiries regarding orders and products.
• Log customer interactions accurately and follow scripts.

Skills

Friendly communication

Time management

Attention to detail

Problem-solving

Education

High School Diploma

Job description

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This range is provided by Talentoma. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$22.00/hr - $28.00/hr

Job Title: Remote Customer Service Representative

Hourly Pay: $22 – $28/hour

Summary:

We are seeking enthusiastic and organized individuals to join our team as Remote Customer Service Representatives. In this fully remote position, you’ll help customers with a variety of inquiries, including order status and general questions. If you enjoy assisting others, thrive in a supportive environment, and are eager to grow in a customer service role, we want to hear from you!

Key Responsibilities:

• Answer incoming customer inquiries regarding order status, product details, and general questions
• Log call notes accurately into the system and keep track of customer interactions
• Follow established scripts and templates to handle common situations efficiently
• Collaborate with your team to ensure smooth follow-up tasks and ensure customers' needs are met
• Provide exceptional customer support with patience, kindness, and professionalism
• Contribute to creating a positive and welcoming atmosphere for both customers and fellow team members

Qualifications:

• Friendly, professional communication style both on the phone and in writing
• Ability to manage time and tasks independently while remaining focused on the customer experience
• High-speed internet and a quiet home environment to support efficient work
• Willingness to learn new tools and grow your customer service skills
• Previous customer support or retail experience is helpful but not necessary—training will be provided
• Excellent attention to detail and a proactive approach to solving problems
• Hourly pay of $22 – $28 based on experience
• 100% remote role with paid training and onboarding
• Flexible work schedule options for full-time and part-time hours
• Supportive team environment with helpful coworkers and managers
• Opportunities for career growth within a dynamic company

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service, Administrative, and Quality Assurance

• Industries

  Business Consulting and Services and Telecommunications

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid paternity leave

Paid maternity leave

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