Customer Service Representative

TWO MEN AND A TRUCK®; Leesburg (GA); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Part-time

Base pay $15/hour

Career growth opportunities

Job summary

TWO MEN AND A TRUCK Leesburg is seeking a friendly, part-time Customer Service Representative to grow with our locally owned franchise. If you’re upbeat, eager to learn, and excited to be part of a growing local business, we’d love to hear from you!

Base pay is $15 per hour with hours Monday through Friday 8am–12pm. Career advancement opportunities are available as the company expands in Albany/Valdosta GA and Leesburg.

Qualifications

• College graduate with at least 1 year of sales or customer service experience preferred.
• Strong customer service and communication skills are required.
• Ability to multi-task and enter data into software while on calls.
• Willing to submit to pre-employment background check and drug screen.

Responsibilities

• Provide outstanding customer service on all calls and online inquiries.
• Recommend moving services and products based on cost, availability, and customer specifications.
• Input information into move software to provide accurate moving estimates and schedule moves.
• Obtain customer feedback through follow-up calls and handle concerns professionally.
• Prepare move-related paperwork and documents.
• All other duties as assigned.

Skills

Customer service

Sales experience

Communication

Data entry

Multi-tasking

Education

College degree

Tools

Move software

Job description

TWO MEN AND A TRUCK™ is NOW in Albany / Valdosta GA! We’re a newly opened, family-owned and operated franchise looking for a friendly, part-time Customer Service Representative to grow with us. If you’re upbeat, eager to learn, and excited to be part of a growing local business, we’d love to hear from you!

What We Offer

• Base pay of $15 / hour
• Hours: Monday – Friday 8am -12pm
• Career advancement opportunities.

What You’ll Do

• Provide outstanding customer service on all calls and online inquiries.
• Recommend moving services and products based on cost, availability, and customer specifications.
• Input information into internal move software to provide accurate moving estimates and schedule moves.
• Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns.
• Prepare move-related paperwork and documents.
• All other duties as assigned.

What We’re Looking For

• College Graduate
• At least 1 year of sales and/or customer service experience preferred
• Excellent customer service skills: effective listening and communication.
• Ability to multi-task and enter customer data into move software while on the phone.
• Confidence to initiate customer contact and comfortable asking for the sale.
• Willing to submit to pre-employment background check and drug screen.
• Creative problem-solving skills.
• Exceptional organization and time management skills.
• Strong team player who works productively with a wide range of people and personalities.

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Leesburg.