Customer Service Representative

Two Men and a Truck International Inc.; Leesburg (GA); On-site; USD 18,000 - 23,000; Part time

Job summary

TWO MEN AND A TRUCK in Leesburg, GA is seeking a part-time Customer Service Representative to answer calls, respond to online inquiries, provide moving estimates, and schedule moves using our internal software. Ideal candidates have at least one year of sales or customer service experience, a college degree, strong communication skills, and the ability to multi-task while delivering outstanding service.

We value teamwork, reliability, and a positive attitude.

Qualifications

• College graduate.
• At least 1 year of sales and/or customer service experience preferred.
• Excellent customer service skills: effective listening and communication.
• Ability to multi-task and enter customer data into move software while on the phone.
• Confidence to initiate customer contact and comfortable asking for the sale.
• Willing to submit to pre-employment background check and drug screen.

Responsibilities

• Provide outstanding customer service on all calls and online inquiries.
• Recommend moving services and products based on cost, availability, and customer specifications.
• Input information into internal move software to provide accurate moving estimates and schedule moves.
• Obtain customer feedback through follow-up calls, and handle concerns calmly and professionally.
• Prepare move-related paperwork and documents.
• All other duties as assigned.

Skills

Customer service

Sales

Communication

Multi-tasking

Education

College Graduate

Job description

Position:Customer Service Representative

Location: Leesburg, GA

Job Id:22886-A0724-2

# of Openings:1

Customer Service Representative

TWO MEN AND A TRUCK is NOW in Albany / Valdosta GA! We’re a newly opened, family-owned and operated franchise looking for a friendly, part-time Customer Service Representative to grow with us. If you’re upbeat, eager to learn, and excited to be part of a growing local business, we’d love to hear from you!

What We Offer

• Base pay of $15 / hour

What You’ll Do

• Provide outstanding customer service on all calls and online inquiries.
• Recommend moving services and products based on cost, availability, and customer specifications.
• Input information into internal move software to provide accurate moving estimates and schedule moves.
• Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns.
• Prepare move-related paperwork and documents.
• All other duties as assigned.

What We’re Looking For

• College Graduate
• At least 1 year of sales and/or customer service experience preferred
• Excellent customer service skills: effective listening and communication.
• Ability to multi-task and enter customer data into move software while on the phone.
• Confidence to initiate customer contact and comfortable asking for the sale.
• Willing to submit to pre-employment background check and drug screen.
• Creative problem-solving skills.
• Exceptional organization and time management skills.
• Strong team player who works productively with a wide range of people and personalities.

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Leesburg.