Customer Service Representative

Growth Partners; Irvine (CA); On-site; USD 100,000 - 147,000; Full time

Benefits offered by this job

Equity

Learning stipends

Flexible culture

Job summary

Growth Partners, based in Irvine, CA, seeks a Customer Service Representative with a sales marketing focus to drive customer acquisition and lead conversions. Candidates with 4+ years in sales/marketing and experience with Intercom, Five9, and ticket management are encouraged to apply.

The role emphasizes upsell conversations and renewals within Growth Partners' accounts. The position includes leading time-sensitive demos, coordinating event sponsorships, and delivering a consistent ROI story

Qualifications

• 4+ years in sales/marketing roles.
• Experience driving upsell and renewal conversations.
• Ability to lead customer-acquisition oriented efforts.

Responsibilities

• Drive upsell and renewal conversations with existing Growth Partners accounts.
• Sell the performance-driven roadmap, not just today\'s feature set.
• Negotiate renewals before the sales marketing contract goes quiet.
• Manage event sponsorships and lead-capture programs across Irvine, CA.
• Convert webinar attendees into sales marketing demos within 48 hours.
• Frame the ROI an Irvine, CA CFO can defend internally.
• Lead client-centric go-to-market efforts for products launching in CA.
• Keep messaging consistent from Irvine, CA billboards to cold DMs.

Skills

Time Management

Intercom

Sales & Marketing experience

Ticket Management

Five9

Tools

Five9

Ticket Management

Job description

Drive our customer acquisition strategy as a Customer Service Representative who treats every lead like an opportunity worth winning. You won't find a tighter fit if you've got 4 years, want $100,000 - $147,000, and crave a sales marketing team that lets you lead.

Key Responsibilities

• Drive upsell and renewal conversations with existing Growth Partners accounts
• Sell the performance-driven roadmap, not just today's feature set
• Negotiate renewals before the sales marketing contract goes quiet
• Manage event sponsorships and lead-capture programs across Irvine, CA
• Convert webinar attendees into sales marketing demos within 48 hours
• Frame the zero-bureaucracy ROI an Irvine, CA CFO can defend internally
• Lead client-centric go-to-market efforts for products launching in CA
• Keep the messaging consistent from Irvine, CA billboards to cold DMs

What You'll Bring

• Hands-on familiarity with Time Management, sharpened by Intercom side projects
• Working understanding of both Five9 and Ticket Management in real-world settings
• A knack for Time Management that colleagues quietly come to rely on
• At least 3 years building expertise within the sales marketing space

Trusted by businesses nationwide, Growth Partners operates a purpose-led sales marketing platform from its Irvine base. We hold space for disagreement, then commit fully once the sales marketing call is made.

Benefits

• At Growth Partners, $100,000 - $147,000 comes with equity, learning stipends, and a flexible culture built around trust and growth.

Live this hour, the sales marketing role remains open and unclaimed.