Customer Service Representative

S&G Stores; Holland (OH); On-site; USD 17,908 - 20,664; Full time

Job summary

A retail company in Holland, OH is seeking a Customer Service Representative to support the store manager and ensure efficient store operations. This entry-level full-time role requires excellent customer service skills and retail experience. Responsibilities include leading customer service interactions, maintaining store appearance, processing transactions, and managing foodservice products. Candidates should be able to lift up to 50 pounds and handle various tasks in changing temperatures. This position offers an hourly rate between $13.00 and $15.00.

Qualifications

• Retail experience / Customer Service Experience Required.
• Able to occasionally lift 50 pounds.
• Able to frequently lift objects up to 10 pounds.
• Able to stand for an entire shift.
• Comfortable working in intermittent temperatures.

Responsibilities

• Provide excellent customer service leadership.
• Ensure company policies are followed.
• Promote and maintain a clean store appearance.
• Efficiently process transactions.
• Monitor store activities for proper transactions.

Skills

Customer Service Experience

Retail Experience

Job description

3 weeks ago Be among the first 25 applicants

This range is provided by S&G Stores. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$13.00/hr - $15.00/hr

Summary

Directly supports the store manager, making sure the store runs efficiently and follows all laws and policies, while also helping to maximize sales and maintain asset control.

Responsibilities

• Provide excellent customer service leadership to all customers.
• Acknowledge/Greet all customers that come into the store.
• Ensure that all company policies are being followed.
• Promote and maintain a clean and organized store appearance inside and out.
• Efficiently process both cash and card transactions with integrity.
• Ensure all merchandising and marketing programs are implemented properly, including maintaining plan‑ogram integrity and appropriate sign placement.
• Ensure foodservice products are fresh and appealing by rotating products appropriately and removing out‑of‑date products.
• Monitor store activities to ensure that transactions are taking place in the proper manner.
• Respond quickly to all emergencies for the safety and security of customers and employees and notify the appropriate individuals.
• Unloading trucks for restocking the store.

Requirements

• Retail experience / Customer Service Experience Required
• Able to occasionally lift 50 pounds.
• Able to frequently lift objects up to 10 pounds.
• Able to stand for an entire shift.
• Ability to periodically handle routine physical tasks such as climbing, squatting, kneeling, pushing, and/or pulling.
• Comfortable working in intermittent temperatures for short periods of time, e.g., in the store, outside, and in the cooler.
• Available to work various shifts and days of the week as required by the retail environment, including weekends, evenings, and busy periods/holidays.
• Retail experience is preferred.

Stores

FOR: Stopandgo, SNG, Stop and Go, S&G, Stop and go stores

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industry

Retail

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Customer Service Representative

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