Shift Lead

S&G Stores; Piqua (OH); Sur place; USD 19 286 - 22 041; Plein temps

Résumé du poste

A retail company is seeking a Shift Lead to support the store manager, ensuring efficient store operations and compliance with company policies. Responsibilities include providing excellent customer service, maintaining store appearance, and ensuring the safety of customers and employees. The ideal candidate should have retail experience, be able to lift up to 50 pounds, and be available for various shifts, including evenings and weekends.

Qualifications

• Retail experience and customer service skills are essential.
• Must be able to lift up to 50 pounds occasionally.
• Ability to stand for an entire shift and perform various physical tasks.

Responsabilités

• Provide excellent customer service leadership.
• Ensure compliance with company policies.
• Monitor store activities for proper transactions.

Connaissances

Customer Service Leadership

Retail Experience

Cash Handling

Description du poste

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Base pay range: $14.00/hr - $16.00/hr

Summary: A Shift Lead serves as direct support of the store manager, ensuring store operates efficiently and in compliance with laws and Company policies. Properly manages employees and works closely with Store Manager to maximize sales and profits while maintaining asset controls.

Responsibilities

• Provide excellent customer service leadership to all customers.
• Acknowledge and greet all customers that enter the store.
• Ensure all company policies are followed.
• Promote and maintain a clean and organized store appearance inside and out.
• Efficiently process both cash and card transactions with integrity.
• Ensure all merchandising and marketing programs are implemented properly, including maintaining plan‑ogram integrity and appropriate sign placement.
• Ensure foodservice products are fresh and appealing by rotating products appropriately and removing out‑of‑date products.
• Monitor store activities to ensure transactions are taking place in the proper manner.
• Respond quickly to all emergencies for the safety and security of customers and employees and notify the appropriate individuals.

Requirements

• Retail Experience / Customer Service Experience Required.
• Able to occasionally lift 50 pounds.
• Able to frequently lift objects up to 10 pounds.
• Able to stand for an entire shift.
• Ability to perform routine physical tasks such as climbing, squatting, kneeling, pushing, and/or pulling.
• Comfortable working in intermittent temperatures for short periods of time (in the store, outside, and in the cooler).
• Available to work various shifts and days of the week as required by the retail environment, including weekends, evenings, and busy periods/holidays.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Retail

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