Customer Service Representative

S&G Stores; Greenville (OH); On-site; USD 16,531 - 19,286; Full time

Job summary

A leading retail company in the Greenville area seeks a Customer Service Representative. This role involves ensuring excellent customer service, compliance with store policies, and effective transaction processing. Ideal candidates should have some retail experience and be adaptable to various working conditions. Full-time availability is required, including weekends and evenings.

Qualifications

• Ability to lift 50 pounds occasionally.
• Able to stand for an entire shift.
• Comfortable working in various temperatures.

Responsibilities

• Provide excellent customer service leadership.
• Ensure all company policies are being followed.
• Monitor store activities to ensure proper transactions.

Skills

Customer service

Transaction processing

Retail experience

Job description

Overview

Customer Service Representative (Greenville area) at S&G Stores

This range is provided by S&G Stores. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$12.00/hr - $14.00/hr

Summary

Directly supports the store manager, making sure the store runs efficiently and follows all laws and policies. While also helping to maximize sales and maintain asset control.

Responsibilities

• Provide excellent customer service leadership to all customers.
• Acknowledge/Greet all customers that come into the store.
• Ensure that all company policies are being followed.
• Promote and maintains a clean and organized store appearance inside and out.
• Efficiently process both cash and card transactions with integrity.
• Ensure all merchandising and marketing programs are implemented properly, including maintaining plan-o-gram integrity and appropriate sign placement.
• Ensure foodservice products are fresh and appealing by rotating products appropriately and removing out-of-date products.
• Monitor store activities to ensure that transactions are taking place in the proper manner.
• Respond quickly to all emergencies for the safety and security of customers and employees and notifying the appropriate individuals.

Requirements

• Able to occasionally lift 50 pounds.
• Able to frequently lift objects up to 10 pounds.
• Able to stand for an entire shift.
• Ability to periodically handle routine physical tasks such as climbing, squatting, kneeling, pushing, and/or pulling.
• Comfortable working in intermittent temperatures for short periods of time (in the store, outside, and in the cooler).
• Available to work various shifts and days of the week as required by the retail environment, including weekends, evenings, and busy periods/holidays.
• Retail experience is preferred.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Retail

Note: S&G, SNG, S N G, S & G, Stopandgo, stop and go, Stop and go stores, SNGStores