Customer Service Representative

Olsten staffing services; Hartsville (SC); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Voluntary benefits

EAP program

Commuter benefits

401K plan

Job summary

Olsten Staffing Services is seeking a motivated and detail-oriented Customer Service Representative to join our growing team in Hartsville, SC. This position is not your typical customer service role; you'll wear multiple hats, supporting customer needs, sales efforts, and daily office operations.

If you enjoy fast-paced environments, communicating with customers, and handling a variety of responsibilities, we'd love to hear from you!

Qualifications

• Previous customer service and office experience preferred
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Proficient in: Microsoft Excel, Word, Outlook
• Strong attention to detail and accuracy
• Ability to work independently and as part of a team

Responsibilities

• Provide exceptional customer service through phone and email communications
• Customer and client communications
• Responding to customer needs
• Supporting sales activities
• Building positive customer relationships
• Enter customer orders accurately and efficiently
• Create and process invoices
• Generate shipping labels
• Assist with customer inquiries and support client needs
• Serve as backup for labor entry functions
• Perform data entry and maintain accurate records
• Support general office operations and administrative tasks
• Act as a backup Shipping Clerk when needed
• Collaborate with internal teams to ensure customer satisfaction

Skills

Customer service experience

Communication skills

Multitasking

Teamwork

Attention to detail

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Customer Service Representative

Pay Rate: $17.00 - $19.00 per hour (based on experience)

Location:Hartsville, SC

Join Our Team!

We are seeking a motivated and detail-oriented Customer Service Representative to join our growing team. This is not your typical customer service role. In this position, you'll wear multiple hats and play a key role in supporting customer needs, sales efforts, and daily office operations.

If you enjoy working in a fast-paced environment, communicating with customers, and handling a variety of responsibilities, we'd love to hear from you!

Responsibilities

• Provide exceptional customer service through phone and email communications
• Customer and client communications
• Responding to customer needs
• Supporting sales activities
• Building positive customer relationships
• Enter customer orders accurately and efficiently
• Create and process invoices
• Generate shipping labels
• Assist with customer inquiries and support client needs
• Serve as backup for labor entry functions
• Perform data entry and maintain accurate records
• Support general office operations and administrative tasks
• Act as a backup Shipping Clerk when needed
• Collaborate with internal teams to ensure customer satisfaction

Qualifications

• Previous customer service and office experience preferred
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Proficient in:
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Outlook
• Strong attention to detail and accuracy
• Ability to work independently and as part of a team

This is a great opportunity for someone who enjoys variety in their day and wants to make a direct impact on both customer satisfaction and business success.

Pay Details: $17.00 to $19.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.olsten.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.