Customer Service Representative

Adecco US, Inc.; Fremont Township (MI); Vor Ort; USD 21.000 - 26.000; Vollzeit

Benefits dieser Stelle

Shift: 8:00 AM -5:00 PM Mon - Fri

Weekly paycheck

Pay: $ 17.17/hr

Aspire Academy access

Zusammenfassung

Adecco US, Inc. is seeking a Customer Service Representative in Fremont, MI to support healthcare and consumer conversations by phone, email, and chat.

Join a team that values help, communication, and reliable service; the role offers daytime shift, weekly pay, and access to Adecco's Aspire Academy for upskilling, with competitive hourly pay of $17.17.

Qualifikationen

• High School Diploma or GED required.
• Strong verbal and written communication skills with excellent interpersonal abilities.
• Customer service, problem-solving, and relationship-building skills.
• Basic computer proficiency and ability to learn and navigate multiple systems.

Aufgaben

• Conduct consumer and healthcare provider (HCP) engagement through phone, email, SMS, live chat, and digital platforms.
• Perform outbound outreach to recruit HCPs into sampling, educational, and research programs.
• Manage HCP sample requests, fulfillment activities, and track utilization and engagement.
• Execute consumer and HCP surveys, analyze feedback, and provide insights to support business growth and innovation.

Kenntnisse

Verbal communication

Written communication

Customer service

Problem solving

Relationship building

Ausbildung

High School Diploma or GED

Jobbeschreibung

Adecco is currently assisting a local Customer in their search for Customer Service Representative positions in Fremont, MI. This is a great opportunity to further your existing skills as Customer Service Representative, while learning new ones to assist you in your career. The best part is you would be joining a winning culture with Adecco while on assignment with our customer and have access to all our Adecco Perks!

Perks:

• Shift: 8:00 AM -5:00 PM Mon - Fri

• Weekly paycheck

• Pay: $ 17.17/hr

• Access to Adecco's Aspire Academy (https://www.adeccousa.com/about-adecco-staffing/adecco-programs-partnerships/aspire-academy/) with thousands of free upskilling courses

Responsibilities:

. Conduct consumer and healthcare provider (HCP) engagement through phone, email, SMS, live chat, and digital platforms.

. Perform outbound outreach to recruit HCPs into sampling, educational, and research programs.

. Manage HCP sample requests, fulfillment activities, and track utilization and engagement.

. Execute consumer and HCP surveys, analyze feedback, and provide insights to support business growth and innovation.

Requirements:

. High School Diploma or GED required.

. Strong verbal and written communication skills with excellent interpersonal abilities.

. Customer service, problem-solving, and relationship-building skills.

. Basic computer proficiency and ability to learn and navigate multiple systems.

Equal Opportunity Employer/Veterans/Disabled

Pay Details:

$17.17 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.