Data Technician Coordinator

Adecco US, Inc.; Fremont Township (MI); Híbrido; USD 23.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly paycheck

Medical coverage

Dental coverage

Vision coverage

401K plan

Descripción de la vacante

Adecco US, Inc. is recruiting a Data Technician Coordinator to support data integrity, reporting operations, knowledge management, and CRM administration activities at Freemont, MI.

The role emphasizes maintaining accurate data, producing operational reports, and ensuring compliance with company standards. Key responsibilities include reviewing KT articles, ensuring content consistency, and generating recurring reports.

Formación

• High School Diploma or GED required.
• Experience in data management, CRM administration, reporting, knowledge management, or contact center operations preferred.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Strong attention to detail and commitment to data accuracy.
• Experience working with Salesforce CRM.
• Knowledge of PCI compliance, data governance, or audit processes.
• Experience in contact center or customer support environments.
• Familiarity with reporting tools and data analysis practices.

Responsabilidades

• Review Knowledge Tool (KT) articles to ensure compliance with established formatting and content standards.
• Identify inconsistencies in article structure, naming conventions, and categorization.
• Recommend content improvements to enhance readability, usability, and customer experience.
• Support the development and maintenance of standardized content and response templates.
• Ensure knowledge resources remain accurate, relevant, and up to date.
• Generate and distribute recurring operational reports on a daily, weekly, and monthly basis.
• Validate report data to ensure accuracy and completeness.
• Maintain reporting documentation, workflows, and standard operating procedures.
• Assist in analyzing data trends and identifying opportunities for process improvement.
• Ensure adherence to company policies, privacy regulations, and data governance standards.
• Conduct PCI compliance reviews and monitoring activities.
• Identify, document, and elevate data quality and system integrity issues.
• Maintain audit-ready records and documentation to support compliance requirements.

Conocimientos

Data management

CRM administration

Reporting

Knowledge management

MS Office

Attention to detail

Educación

High School Diploma or GED

Herramientas

Salesforce

PCI compliance

Descripción del empleo

Adecco is assisting a local client recruiting a Data Technician Coordinator working at Freemont, MI. This is an excellent opportunity to join a winning culture and get your foot on the door of leading global off-price retailer of apparel and home fashions, operating over 5,000 stores across nine countries and several e-commerce sites. If Data Technician Coordinator sounds like something you would be interested in, and you meet the qualifications listed below,

Job Summary:

Client is looking for Data Technician Coordinator to support data integrity, reporting operations, knowledge management, and CRM administration activities. This role is responsible for maintaining accurate data, producing operational reports, ensuring compliance with company standards, and supporting system cleanup initiatives. The ideal candidate will have strong analytical skills, excellent attention to detail, and experience working with data, reporting tools, and CRM platforms.

Key Responsibilities

Review Knowledge Tool (KT) articles to ensure compliance with established formatting and content standards.

Identify inconsistencies in article structure, naming conventions, and categorization.

Recommend content improvements to enhance readability, usability, and customer experience.

Support the development and maintenance of standardized content and response templates.

Ensure knowledge resources remain accurate, relevant, and up to date.

Generate and distribute recurring operational reports on a daily, weekly, and monthly basis.

Validate report data to ensure accuracy and completeness.

Maintain reporting documentation, workflows, and standard operating procedures.

Assist in analyzing data trends and identifying opportunities for process improvement.

Ensure adherence to company policies, privacy regulations, and data governance standards.

Conduct PCI compliance reviews and monitoring activities.

Identify, document, and elevate data quality and system integrity issues.

Maintain audit-ready records and documentation to support compliance requirements.

Required Skills

High School Diploma or GED required.

Experience in data management, CRM administration, reporting, knowledge management, or contact center operations preferred.

Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).

Strong attention to detail and commitment to data accuracy.

Preferred Qualifications

Experience working with Salesforce CRM.

Knowledge of PCI compliance, data governance, or audit processes.

Experience in contact center or customer support environments.

Familiarity with reporting tools and data analysis practices.

What's in this Data Technician Coordinator position for you?

Pay: $ 17.17 / hr

Location: Freemont, MI (Onsite)

Shift: Hybrid, Mon-Fri, 8 AM – 5:00 PM

Weekly paycheck

This Data Technician Coordinator is being recruited by one of our Centralized Delivery Team and not your local Branch.

Pay Details:

$17.17 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

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• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.