Customer Service Representative

Eau Claire Ford; Eau Claire (WI); Sur place; USD 23 000 - 25 000; Plein temps

Avantages offerts par ce poste

Direct deposit pay

Monthly bonuses

Full-time

Résumé du poste

Eau Claire Ford Lincoln is seeking a friendly Customer Service Advisor to greet guests at the Quick Lane, share vehicle updates and repair recommendations, and help deliver an outstanding guest experience from start to finish. This full-time role runs Monday–Friday, 8am–5pm, with every third Saturday 8am–3pm; pay is $16.50–$18.50 per hour plus monthly bonuses and direct deposit pay.

No automotive knowledge is required; the emphasis is on taking care of people.

Qualifications

• Strong communication and customer service skills.
• Ability to stay professional and positive in a fast-paced environment.
• Automotive experience is a plus, a great attitude is a must!

Responsabilités

• Greet guests when they drive up to the Quick Lane in a timely, friendly manner.
• Communicate vehicle updates and repair recommendations with guests.
• Keep guests informed and answer their questions.
• Help deliver an excellent guest experience from start to finish

Connaissances

Customer service

Communication

Teamwork

Positive attitude

Friendly demeanor

Formation

High school diploma or equivalent

Description du poste

CUSTOMER SERVICE ADVISOR

Love people? Have a great personality? We can teach you the car stuff!

We’re looking for a friendly, upbeat people-person who enjoys teamwork, making customers smile, and thriving in a fast-paced environment. (Bonus points if you’re funny... and other people agree!)

WHAT YOU’LL DO

• Greet guests when they drive up to the Quick Lane in a timely, friendly manner
• Communicate vehicle updates and repair recommendations with guests
• Keep guests informed and answer their questions
• Help deliver an excellent guest experience from start to finish

PAY & SCHEDULE

$16.50 to $18.50 per hour + monthly customer service bonuses!

• Paid every Friday VIA direct deposit
• Full-time position
• Monday through Friday, 8am to 5pm
• You will work every 3rd Saturday, 8am to 3pm
  • On the weeks you work Saturday, you will have the Monday before off!

REQUIREMENTS / WHO WE’RE LOOKING FOR

• High school diploma or equivalent
• Valid driver’s license
• Strong communication and customer service skills
• Able to stay professional and positive in a fast-paced environment
• Ability to remain courteous and professional while handling difficult or challenging situations
• Automotive experience is a plus, a great attitude is a must!

No need to know everything about cars! We’re looking for someone who knows how to take care of PEOPLE!

READY TO JOIN OUR TEAM?

Come be part of the Quick Lane crew at Eau Claire Ford Lincoln!

Eau Claire Ford Lincoln is an Equal Opportunity Employer.

EEOC Statement

Eau Claire Ford Lincoln is an Equal Opportunity Employer. It is the policy of Eau Claire Ford Lincoln to provide equal employment opportunity to all individuals and not to discriminate against any employee or applicant on the basis of race, color, religion, national origin, sex, age, physical or mental disability, veteran or marital status, sexual orientation, or any other unwarranted factor. This policy governs all areas of employment including recruitment, hiring, and promotion.