Quick Lane Advisor

Sioux Falls Ford Inc; Sioux Falls (SD); Presencial; USD 40.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance (wellness)

Dental and vision insurance

Free basic life insurance

401(k) with company match

Descripción de la vacante

Sioux Falls Ford Lincoln is hiring a Quick Lane Service Advisor. You will be the main contact for guests, actively learning from our technicians, and helping customers understand maintenance needs. Training and tools are provided to ensure you can deliver outstanding service.

We offer a competitive annual pay range and room for advancement within a large dealership. This entry-level opportunity welcomes candidates from all backgrounds who are outgoing and motivated.

Formación

• Excellent customer service and communication skills.
• Team-oriented with a positive attitude.
• Detail oriented with a strong work ethic.
• Ability to empathize with guests and understand needs.
• Strong problem solving and critical thinking.
• Ability to perform in a fast-paced environment.

Responsabilidades

• Work with a team of Quick Lane technicians to perform vehicle maintenance for our guests.
• Use the technician’s inspection to notify your guest on the health of their vehicle.
• Recommend needed vehicle maintenance items to your guest.
• Add job lines to the repair order and ensure approved repairs are completed.
• Finalize the guest’s invoice and notify them when their vehicle is complete.

Conocimientos

Customer service

Team player

Detail oriented

Empathy

Problem solving

Adaptability

Descripción del empleo

As a Quick Lane Service Advisor at Sioux Falls Ford Lincoln, you will be the main point of contact for our Quick Lane service guests. Experience in the automotive job field is not required. We are hiring highly motivated and customer-centric candidates from ALL fields! We will train you and give you all the tools and knowledge needed to become an outstanding Quick Lane Service Advisor.

If you are an outgoing individual who enjoys working with people, a Quick Lane Service Advisor role may be the career you are looking for! We are a large dealership and can also offer you room to grow and advance in your career. If you’re looking to become a main line service advisor, Quick Lane is the best place to start!

We offer our Quick Lane Service Advisors extremely competitive pay, in the range of $40,000 to $55,000 annually.

Responsibilities

• Work with a team of Quick Lane technicians to perform vehicle maintenance for our guests
• Use the technician’s inspection to notify your guest on the health of their vehicle
• Recommending all needed vehicle maintenance items to your guest
• Adding job lines to the repair order and making sure your team performs approved repairs
• Finalize the guests’ invoice and notify them when their vehicle is complete
• Cashiering the guest and handing their vehicle over to them
• Create an outstanding service experience for our guests
• Maintain professional personal appearance
• Adhere to consistent and reliable work schedule
• Complete required advisor training assigned to you

Benefits

• Health insurance (including wellness benefit)
• Dental and vision insurance
• Free basic life insurance
• 401(k) with company matching after one year of service
• Paid Vacation, Holiday, and Personal Time
• Discounts on vehicles, service & parts - including immediate family members
• Flexible schedule
• Paid training and development
• Career path and promotion opportunities
• Section 125 FLEX Account
• EAP - Employee Assistance Program

Qualifications And Requirements

• Excellent customer service skills
• A winning attitude and a team player
• Detail oriented and a strong work ethic
• The ability to have empathy with our guests
• Problem solving and critical thinking skills
• The ability to perform in a fast-paced environment