Customer Service Representative

A Status Marketing; Covina (CA); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Weekly incentives and bonuses

Paid travel opportunities

Career growth

Job summary

A Status Marketing in Covina is looking for a Customer Service Representative to enhance customer satisfaction by providing product and service information and resolving issues. The role offers full-time opportunities with weekly incentives and medical benefits.

The ideal candidate will have experience in customer service or sales, excellent communication skills, and a positive demeanor. Reliable transportation is required, and the company supports career growth.

Qualifications

• Previous experience in customer service, sales, or other related fields.
• Ability to build rapport with clients.
• Positive and professional demeanor.

Responsibilities

• Handle customer inquiries and complaints.
• Provide information about the products and services.
• Troubleshoot and resolve product issues.

Skills

Customer service experience

Sales experience

Ability to prioritize and multitask

Excellent communication skills

Rapport building

Job description

Job Description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues as well as help drive sales.

Responsibilities

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

Qualifications

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skill
• Reliable transportation

Benefits

• Weekly incentives and bonuses
• Full time, part time, and seasonal opportunities
• Paid travel opportunities
• Medical
• Career growth

Job Type: Full-time

Salary: $12.00 to $15.00 /hour

How to Apply

Apply online by clicking the apply button or contact Jasmine in the HR department at [phone]