Customer Service Representative

Creative Solutions Services, LLC; Columbus (OH); On-site; USD 32,000 - 40,000; Part time

Job summary

Creative Solutions Services, LLC is seeking a Customer Service Representative for a contract, on-site position in Columbus, OH. You will handle inbound calls, address service inquiries on accounts, and provide support for Cash Management products and online/mobile services while aiming to meet department performance metrics.

The ideal candidate has 1 year of customer service or call center experience, strong communication skills, and a professional, team-oriented approach to deliver world-class

Qualifications

• 1 year of customer service, sales, or call center experience.
• Ability to contribute in a fast-paced, team-oriented environment.
• Aptitude to multitask and adjust quickly to changes.
• Highly professional, career-driven, and committed to World-Class Service
• Strong customer service and communication skills
• Experience handling inbound calls and customer inquiries

Responsibilities

• Handle incoming phone calls regarding service inquiries on accounts
• Respond with accuracy and efficiency, meeting key department performance metrics
• Provide functional support in Cash Management products and services, Online and Mobile app, and general account or financial-related inquiries
• Work professionally, team-oriented, and meet performance goals

Skills

Customer service

Call center experience

Multitasking

Communication skills

Team player

Fast-paced environment

Education

College degree

Job description

At-a-Glance:

Are you ready to build your career by joining a global financial institution? If so, our client is hiring a Customer Service Representative.

Position Type:

• Contract
• On-site

Required:

• 1 year of customer service, sales, or call center experience
• Ability to contribute in a fast-paced, team-oriented environment
• Aptitude to multitask and adjust quickly to changes
• Highly professional, career-driven, and committed to World-Class Service
• Strong customer service and communication skills
• Experience handling inbound calls and customer inquiries

Preferences:

• College degree or previous contact center experience

Responsibilities:

• Handle incoming phone calls regarding service inquiries on accounts
• Respond with accuracy and efficiency, meeting key department performance metrics
• Provide functional support in Cash Management products and services, Online and Mobile app, and general account or financial-related inquiries
• Work professionally, team-oriented, and meet performance goals