Customer Service Representative

Hired by Matrix, Inc; Columbus (OH); On-site; USD 35,000 - 45,000; Part time

Job summary

A leading global financial institution is seeking a Customer Service Representative in Columbus, OH. This contract position requires at least 1 year of customer service or call center experience. The ideal candidate will thrive in a fast-paced, team-oriented environment while handling incoming service inquiries on accounts. Applicants should be professional, career-driven, and committed to providing world-class service. If you think you'd be a good match, submit your resume to connect with Mohit.

Qualifications

• At least 1 year of customer service, sales, or call center experience.
• Highly professional, career driven, and committed to World-Class Service.

Responsibilities

• Handle incoming phone calls regarding various service inquiries on accounts.
• Respond with a high degree of accuracy and efficiency.
• Provide functional support for Cash Management products and services.

Skills

Customer service experience

Sales experience

Ability to multi-task

Team-oriented environment

Education

College Degree

Previous contact center experience

Job description

2 days ago Be among the first 25 applicants

At-a-Glance

Are you ready to build your career by joining a global financial institution. If so, our client is hiring a Customer Service Representative.

Position Type

Contract

Onsite

Required

• Preference for 1 of the following:
  • College Degree OR
  • Previous contact center experience.
• At least 1 year of customer service, sales, or call center experience.
• Ability to contribute in a fast paced, team-oriented environment.
• Aptitude to multi-task and adjust quickly to change in a busy financial service center.
• Highly professional, career driven, and committed to World-Class Service.

Responsibilities

• Handle incoming phone calls regarding various service inquiries on accounts.
• Respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
• Functional support areas include Cash Management products and services, Online and Mobile app, and general account or financial related inquiries.

Get in Touch

If you think you'd be a good match, submit your resume and reach out to Mohit at [phone] to learn more.

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