Customer Service Representative

Hired by Matrix, Inc; South Jordan (UT); On-site; USD 35,000 - 45,000; Full time

Job summary

A global financial institution is hiring a Customer Service Representative in South Jordan, Utah. The role involves handling incoming inquiries accurately while meeting performance metrics. Candidates should have at least 1 year of customer service experience and be able to thrive in a fast-paced, team-oriented environment. A college degree is preferred. This is a contract position that requires on-site attendance.

Qualifications

• At least 1 year of customer service, sales, or call center experience.
• Ability to contribute in a fast paced, team-oriented environment.
• Aptitude to multi-task and adjust quickly to change.

Responsibilities

• Handle incoming phone calls regarding service inquiries on accounts.
• Respond with accuracy while meeting key performance metrics.
• Support areas include Cash Management products and financial inquiries.

Skills

Customer service

Multi-tasking

Team-oriented

Adaptability

Education

College Degree

Job description

Are you ready to build your career by joining a global financial institution? If so, our client is hiring a Customer Service Representative.

Position Type

• Contract
• On-site

Requirements

• Preference for 1 of the following:
  • College Degree
  • Previous contact center experience
• At least 1 year of customer service, sales, or call center experience.
• Ability to contribute in a fast paced, team-oriented environment.
• Aptitude to multi-task and adjust quickly to change in a busy financial service center.
• Highly professional, career driven, and committed to World-Class Service.

Responsibilities

• Handle incoming phone calls regarding various service inquiries on accounts.
• Respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
• Functional support areas include Cash Management products and services, Online and Mobile app, and general account or financial related inquiries.

Get in Touch

We want to hear from you! If you think you’d be a good match, submit your resume and reach out to Bharat at [phone] to learn more.

#HbM6349