Customer Service Representative

Weed Man; Columbus (OH); Remote; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health benefits

Competitive salary and bonus program

Industry and company training

Advancement opportunities

Dental insurance

Health insurance

Paid time off

Vision insurance

Holiday pay

Work from home

Remote

Job summary

Weed Man is seeking a Customer Service Representative to work remotely from home in the United States. The role involves handling high-volume calls, emails, and texts to support sales, technical, and administrative teams while ensuring customer needs are met.

Excellent phone and organizational skills are required, along with the ability to multitask in a fast-paced office. Benefit from health coverage and a bonus program as part of Weed Man's competitive compensation package.

Qualifications

• Excellent oral & written communication skills.
• Advanced problem-solving skills.
• Proven time management.
• Ability to perform multiple tasks simultaneously, accurately, & in correct priority.
• Previous customer service experience.

Responsibilities

• Answer a large volume of incoming phone calls and address the needs of callers.
• Interact with customers by phone, text and email to answer questions, resolve concerns, collect accounts receivable, verify customer information, and make phone sales.

Skills

Oral communication

Written communication

Problem solving

Time management

Multitasking

Customer service

Job description

COME GROW WITH US!!Full TimeWork Hours Or Shift:

Monday - Friday, 9 am - 6 pmSalary:

$16-$17 per hour

Fully Remote

Weed Man is the fastest growing lawn care company. As we continue our successful growth, now is the perfect time for you to join our amazing team. Together, with the greatest products, service, and employees in the world, Weed Man Louisville will continue to be Louisville's choice when it comes to selecting a lawn care professional. Come to work with your passionate, enthusiastic attitude, and you will experience the thrill of being a part of a winning team as well as being rewarded with many opportunities for personal growth!

Excellent phone & organizational skills are a must. Computer skills, the ability to perform multiple tasks, & keen attention to details required for our fast-paced office. As our Customer Service Representative professional, you will be responsible to work closely with our Sales, Technical, and Administrative managers to coordinate and process numerous duties, as well as answering a large volume of incoming phone calls and addressing the needs of those callers. You will interact with customers by phone, text and email to answer questions, resolve concerns, collect accounts receivable, verify customer information, and make phone sales.

job requirements

• Excellent oral & written communication skills
• Advanced problem-solving skills
• Proven time management
• Ability to perform multiple tasks simultaneously, accurately, & in correct priority
• Previous customer service experience

Technology Requirements

• High Speed Internet
• Webcam
• Noise Canceling Headphones
• Desktop/Laptop (No Chromebooks)
• Distraction Free Workspace
• 2 Monitors highly preferred but not required

As an associate, you will enjoy:

• Ability to work independently and as part of a team
• Health Benefits
• Competitive Salary and Bonus Program
• Industry and Company Training
• Advancement Opportunities

Job Type

Full-time

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Holiday pay
• Work from home
• Remote

Work Location

Remote