Customer Service Representative

Asheville Cottages; Austin (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Asheville Cottages in Austin, Texas, is searching for a skilled customer service worker who will manage supply, storage, and distribution functions. The candidate will act as a point of contact with customers, demonstrating strong organizational skills and flexibility in working hours.

A higher education level or equivalent work experience in logistics is expected. The role requires the ability to read, write, and speak English, alongside proficiency in MS Office applications.

Qualifications

• Must be able to read, write, and speak English.
• Proven ability to perform basic mathematical calculations.
• Strong working knowledge of MS Office and MS Outlook.

Responsibilities

• Act as the point of contact with customers.
• Adhere to all work and safety rules.
• Work more than normal scheduled hours as needed.

Skills

Customer service

Organization skills

Mathematical skills

MS Office

MS Outlook

Education

Higher education in administrative or logistics

Job description

Job Description

We are looking for a skilled worker with a thorough knowledge of procedures and processes associated with customer service, supply, storage, and distribution functions in a fast paced environment. The candidate will be the point of contact with our customers.

Must be able to read, write, and speak English. Higher education or equivalent work experience in administrative or logistics specialization. Must have strong organization skills, assertive, flexible, and customer service minded.

Must be able to work in a close team environment. Mathematical skills: ability to perform all basic calculations (add, subtract, multiply, divide). Have a high standard for quality.

Work more than normal scheduled hours, which may include evenings, weekends, and/or holidays. Be on time and ready to work at the start of the shift. Adhere to all work and safety rules.

Must have a strong working knowledge of MS Office and MS Outlook. Must be able to learn software required for the CSR department.

EEO Statement

All your information will be kept confidential according to EEO guidelines.