Customer Service Representative

Asheville Cottages; Atlanta (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

Asheville Cottages in Atlanta, Georgia is seeking a skilled worker for customer service and logistics functions. The ideal candidate will manage communication with customers and handle supply and distribution tasks in a fast-paced environment.

Applicants must possess strong organization skills, the ability to work in a team, and proficiency in MS Office. Flexible scheduling, including evenings and weekends, is required to adhere to quality and safety standards.

Qualifications

• Thorough knowledge of procedures and processes in customer service, supply, storage, and distribution.
• Must be able to read, write, and speak English.
• Ability to perform all basic calculations (add, subtract, multiply, divide).
• Strong working knowledge of MS Office and ability to learn new software.

Responsibilities

• Act as the point of contact with customers.
• Work more than normal scheduled hours including evenings and weekends.
• Follow all work and safety rules.

Skills

Customer service skills

Mathematical skills

Organization skills

MS Office proficiency

Education

Higher education or equivalent work experience in administrative or logistics specialization

Job description

Job Description

We are looking for a skilled worker with a thorough knowledge of procedures and processes associated with customer service, supply, storage, and distribution functions in a fast paced environment. The candidate will be the point of contact with our customers.

Must be able to read, write, and speak English. Higher education or equivalent work experience in administrative or logistics specialization. Must have strong organization skills, assertive, flexible, and customer service minded.

Must be able to work in a close team environment. Mathematical skills: ability to perform all basic calculations (add, subtract, multiply, divide). Have a high standard for quality.

Work more than normal scheduled hours, which may include evenings, weekends, and/or holidays. Be on time and ready to work at the start of the shift. Adhere to all work and safety rules.

Must have a strong working knowledge of MS Office and MS Outlook. Must be able to learn software required for the CSR department.

EEO Statement

All your information will be kept confidential according to EEO guidelines.