Customer Service Representative

Agent So Fearth; Atlanta (GA); On-site; USD 23,419 - 37,195; Full time

Benefits offered by this job

Competitive pay

Paid training

Career growth opportunities

Team-oriented environment

Full-time schedule

Job summary

Agent So Fearth in Atlanta seeks a reliable Customer Service Representative to support client interactions, assist with inquiries, and ensure a positive customer experience.

This role suits someone who enjoys helping people, solving problems, and building communication skills in a fast-paced, team-oriented environment. Paid training is provided and a consistent full-time schedule is offered.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Positive attitude and problem-solving mindset.
• Ability to multitask and stay organized in a fast-paced environment.
• Basic computer skills (email, data entry, CRM systems)
• Previous customer service experience is a plus but not required.

Responsibilities

• Provide accurate information about services, campaigns, and promotions.
• Assist customers with requests, concerns, and basic issue resolution.
• Maintain detailed and accurate records of customer interactions.
• Support the team with administrative and coordination tasks.
• Collaborate with marketing and operations teams to ensure smooth service delivery.
• Follow company guidelines and customer service standards.

Skills

Communication

Interpersonal skills

Multitasking

CRM systems

Data entry

Customer service experience

Education

High school diploma

Tools

CRM systems

Data entry tools

Job description

About the Role

We are seeking a reliable and customer-focused Customer Service Representative to support client interactions, assist with inquiries, and ensure a positive customer experience.

This position is ideal for someone who enjoys working with people, solving problems, and building communication skills in a fast-paced, team-oriented environment.

Key Responsibilities

• Provide accurate information about services, campaigns, and promotions
• Assist customers with requests, concerns, and basic issue resolution
• Maintain detailed and accurate records of customer interactions
• Support the team with administrative and coordination tasks
• Collaborate with marketing and operations teams to ensure smooth service delivery
• Follow company guidelines and customer service standards

Qualifications

• High school diploma or equivalent required
• Strong communication and interpersonal skills
• Positive attitude and problem‑solving mindset
• Ability to multitask and stay organized in a fast‑paced environment
• Basic computer skills (email, data entry, CRM systems)
• Previous customer service experience is a plus but not required

What We Offer

• Competitive pay: $17 - $27 per hour (based on experience)
• Paid training provided
• Opportunities for career growth and advancement
• Supportive and team-oriented work environment
• Consistent full-time schedule