Customer Service & Repair Coordination Specialist

Stewart-; Oklahoma City (OK); On-site; USD 36,000 - 56,000; Full time

Job summary

Stewart- in Oklahoma City seeks a Customer Service Specialist to coordinate service requests, process orders, and provide timely updates. This role collaborates with technicians, vendors, and internal teams to ensure quality service.

Candidates should have 2+ years in customer service, experience with ERP or CRM systems, and strong organizational skills. Office-based with occasional warehouse visits, compensation commensurate with experience.

Qualifications

• Must have strong customer service and problem-solving abilities.
• Proven ability to manage multiple tasks in a fast-paced environment.
• Experience with ERP/CRM or service management systems preferred.

Responsibilities

• Serve as a primary contact for customers regarding service inquiries and repair status.
• Receive, process, and track customer orders and service documentation.
• Prepare quotes and work orders for customers.

Skills

Customer service

Relationship building

Organizational skills

MS Office

ERP/CRM systems

Education

High School Diploma or GED

Associate degree in Business Administration

Tools

ERP systems

CRM software

Service management systems

Job description

Stewart- in Oklahoma City seeks a Customer Service Specialist to coordinate service requests, process orders, and provide timely updates. This role collaborates with technicians, vendors, and internal teams to ensure quality service.

Candidates should have 2+ years in customer service, experience with ERP or CRM systems, and strong organizational skills. Office-based with occasional warehouse visits, compensation commensurate with experience.