Customer Service Rep: Problem Solver & Liaison

Wesco; Forest Park (GA); Presencial; USD 32 000 - 42 000; Tempo integral

Resumo da oferta

Wesco in the United States seeks a Customer Service Representative to respond to customer inquiries by telephone and email, delivering timely support and effective problem resolution. Responsibilities include answering questions, processing account inquiries, handling complaints, coordinating with other departments, and maintaining accurate records; you may back up transportation analysts as needed.

The ideal candidate has a high school diploma (associates preferred), 2–4 years of relevant

Responsabilidades

• Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
• Perform a administrative work, including processing, reviewing, sorting, recording, and maintaining business documents and paperwork.
• Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
• Back-up support to transportation analyst as needed.

Descrição da oferta de emprego

Wesco in the United States seeks a Customer Service Representative to respond to customer inquiries by telephone and email, delivering timely support and effective problem resolution. Responsibilities include answering questions, processing account inquiries, handling complaints, coordinating with other departments, and maintaining accurate records; you may back up transportation analysts as needed.

The ideal candidate has a high school diploma (associates preferred), 2–4 years of relevant