Customer Service Rep - Phone Coordinator

THE BEST PLUMBING GROUP LLC; Tallahassee (FL); Remote; USD 22,000 - 30,000; Full time

Benefits offered by this job

Opportunity to grow

Great team that supports each other

Paid time off

Job summary

THE BEST PLUMBING GROUP LLC in Florida is seeking a friendly customer service representative to manage calls, messages, and customer records. You will help callers with basic questions and keep information organized for the office team.

We offer paid training and flexible work-from-home options. Pay ranges from $16 to $22 per hour based on experience and performance, with opportunities to grow and be part of a supportive team.

Qualifications

• Friendly and dependable with strong communication skills.
• Reliable, organized, and willing to learn.
• Basic computer skills and attention to detail.
• Team player who stays calm in a busy environment.

Responsibilities

• Answer incoming calls with a friendly, professional attitude.
• Direct calls to the appropriate team member.
• Return missed calls and follow up on messages.
• Review and respond to emails and voicemails.
• Update customer information and notes in our systems.
• Work with the office team to keep communication running smoothly.

Skills

Positive attitude

Clear communication

Reliable

Organized

Willing to learn

Basic computer skills

Attention to detail

Team player

Calm under pressure

Job description

Benefits:

• Opportunity to grow


• Great team that supports each other


• Paid time off

Are you friendly, dependable, and comfortable talking with people? Join TB Plumbing's supportive office team! We're looking for a customer service representative to help keep our calls, messages, and customer information organized.

What you'll do:

• Answer incoming company calls with a friendly, professional attitude.


• Help callers with basic questions and direct calls to the appropriate team member.


• Return missed calls and follow up on messages.


• Review and respond to emails and voicemails.


• Update customer information and notes in our systems.


• Work with the office team to keep communication running smoothly.

What we're looking for:

• A positive attitude and clear communication skills.


• Someone reliable, organized, and willing to learn.


• Basic computer skills and attention to detail.


• A team player who can stay calm and helpful in a busy days.

T raining is available!

Customer service or office experience is a big plus

Pay:$16-$22 per hour based on experience and performance

You'll join a team that values clear communication, teamwork, and helping each other succeed.

Flexible work from home options available.