Customer Service Rep - Phone Coordinator

THE BEST PLUMBING GROUP LLC; Oregon; Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Opportunity to grow

Great team that supports each other

Paid time off

Flexible work from home options

Job summary

TB Plumbing is seeking a friendly customer service representative to manage calls, messages, and customer information. You will help callers with basic questions, direct inquiries, and update records while supporting a collaborative office team.

Training is available and the role offers flexible work-from-home options. We value a positive attitude, reliability, and strong organizational skills in a busy environment where teamwork helps everyone succeed.

Qualifications

• Friendly, outgoing personality with strong communication skills.
• Reliable, organized, and eager to learn.
• Basic computer literacy and attention to detail.

Responsibilities

• Answer incoming calls with a friendly, professional attitude.
• Direct calls to the appropriate team member and assist callers with basic questions.
• Return missed calls and follow up on messages and emails.
• Update customer information and notes in our systems.
• Collaborate with the office team to keep communication running smoothly.

Skills

Positive attitude

Clear communication

Reliability

Organization

Team player

Basic computer skills

Attention to detail

Job description

Benefits:

• Opportunity to grow
• Great team that supports each other
• Paid time off

Are you friendly, dependable, and comfortable talking with people? Join TB Plumbing's supportive office team! We're looking for a customer service representative to help keep our calls, messages, and customer information organized.

What you'll do:

• Answer incoming company calls with a friendly, professional attitude.
• Help callers with basic questions and direct calls to the appropriate team member.
• Return missed calls and follow up on messages.
• Review and respond to emails and voicemails.
• Update customer information and notes in our systems.
• Work with the office team to keep communication running smoothly.

What we're looking for:

• A positive attitude and clear communication skills.
• Someone reliable, organized, and willing to learn.
• Basic computer skills and attention to detail.
• A team player who can stay calm and helpful in a busy days.

T raining is available! Customer service or office experience is a big plusP ay:$16-$22 per hour based on experience and performance

You\'ll join a team that values clear communication, teamwork, and helping each other succeed.Flexible work from home options available.