Customer Service Rep JV

Lincare Holdings; Marion (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Tuition reimbursement

Employee referral program

Employee discounts

Training opportunities

Job summary

Lincare Holdings is seeking a detail-oriented Customer Service Assistant to support order entry and patient communication. You will monitor order flow, correct or re-enter orders, and read patient orders while applying pharmacy terminology to ensure accuracy and safety.

Daily tasks include data entry, coordinating with coworkers and patients, and following written and oral instructions. The company offers training, benefits, and opportunities for advancement.

Qualifications

• High school diploma or GED with related experience or training, or equivalent combination.
• Computer entry experience is necessary.

Responsibilities

• Monitors the flow of orders to and from the Customer Service Department
• Deletes, corrects, or re-enters patient orders as deemed necessary
• Read and analyze documents such as patient orders
• Comprehend pharmacy prescription terminology
• Effectively communicate with co-workers and patients alike
• Calculate figures and amounts in reference to frequency and doses dispensed
• Apply common sense understanding to carry out oral and written instructions

Skills

Customer service

Data entry

Order processing

Communication

Education

High school diploma/GED

Tools

Computer entry software

Job description

This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the Joint Venture locations.

Job Responsibilities:

• Monitors the flow of orders to and from the Customer Service Department
• Deletes, corrects, or re-enters patient orders as deemed necessary

• Read and analyze documents such as patient orders
• Comprehend pharmacy prescription terminology
• Effectively communicate with co-workers and patients alike
• Calculate figures and amounts in reference to frequency and doses dispensed
• Apply common sense understanding to carry out oral and written instructions

Education and Experience:

• High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience
• Computer entry experience necessary

Lincare offers employees a variety of competitive benefits that include ongoing training and advancement opportunities. Employees can also qualify for comprehensive medical, dental, and vision coverage, as well as paid time off, retirement savings, tuition reimbursement, and other benefits. There are also a generous employee referral program and a wide array of employee discounts to take advantage of.