Customer Service Rep JV

Lincare Holdings; Lincoln (NE); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Tuition reimbursement

Employee discounts

Referral program

Job summary

Lincare Holdings in Lincoln, NE is seeking a Customer Service/Order Entry Associate to support the timely processing of patient orders. You will monitor order flow, correct or re-enter orders as needed, and communicate with coworkers and patients to ensure accuracy and service quality.

The role requires a high school diploma or GED (or equivalent) and computer/data entry experience. Training and advancement opportunities are offered along with a benefits package including medical, dental, and

Qualifications

• High school diploma or GED, related experience and/or training, or equivalent combination of education and experience.
• Computer entry experience necessary.

Responsibilities

• Monitors the flow of orders to and from the Customer Service Department.
• Deletes, corrects, or re-enters patient orders as deemed necessary.
• Read and analyze documents such as patient orders.
• Comprehend pharmacy prescription terminology.
• Effectively communicate with co-workers and patients alike.
• Calculate figures and amounts in reference to frequency and doses dispensed.
• Apply common sense understanding to carry out oral and written instructions.

Skills

Customer service

Data entry

Communication

Education

High school diploma or GED

Tools

Data entry software

Job description

This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the Joint Venture locations.

Job Responsibilities:

• Monitors the flow of orders to and from the Customer Service Department
• Deletes, corrects, or re-enters patient orders as deemed necessary

• Read and analyze documents such as patient orders
• Comprehend pharmacy prescription terminology
• Effectively communicate with co-workers and patients alike
• Calculate figures and amounts in reference to frequency and doses dispensed
• Apply common sense understanding to carry out oral and written instructions

Education and Experience:

• High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience
• Computer entry experience necessary

Lincare offers employees a variety of competitive benefits that include ongoing training and advancement opportunities. Employees can also qualify for comprehensive medical, dental, and vision coverage, as well as paid time off, retirement savings, tuition reimbursement, and other benefits. There are also a generous employee referral program and a wide array of employee discounts to take advantage of.