Customer Service Rep JV

American HomePatient; Marion (NC); On-site; USD 27,000 - 37,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement plan

Tuition reimbursement

Employee discounts

Referral program

Job summary

Lincare is seeking a Customer Service Order Entry Associate to support the flow of patient orders in a Joint Venture environment. You will monitor orders and ensure accuracy in data entry and processing.

You will delete, correct, or re-enter orders as needed and communicate with coworkers and patients to resolve issues. A high school diploma and basic computer data entry experience are required.

Qualifications

• Read and analyze patient orders to ensure correct data entry.
• Strong communication with coworkers and patients to clarify information and resolve issues.

Responsibilities

• Monitors the flow of orders to and from the Customer Service Department.
• Deletes, corrects, or re-enters patient orders as deemed necessary.

Skills

Read orders

Communication

Data entry accuracy

Instruction following

Education

High school diploma or GED

Computer data entry experience

Job description

This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the Joint Venture locations.

Job Responsibilities:

• Monitors the flow of orders to and from the Customer Service Department


• Deletes, corrects, or re-enters patient orders as deemed necessary

Qualifications.

• Read and analyze documents such as patient orders


• Effectively communicate with co-workers and patients alike


• Calculate figures and amounts in reference to frequency and doses dispensed


• Apply common sense understanding to carry out oral and written instructions

Education and Experience:

• High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience


• Computer entry experience necessary

Lincare offers employees a variety of competitive benefits that include ongoing training and advancement opportunities. Employees can also qualify for comprehensive medical, dental, and vision coverage, as well as paid time off, retirement savings, tuition reimbursement, and other benefits. There are also a generous employee referral program and a wide array of employee discounts to take advantage of.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Lincare is an equal opportunity employer, access and affirmative action employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, creed, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Lincare provides reasonable accommodations for qualified individuals with disabilities. Because Lincare believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes. AA/EOE, M/F/Disabled/Veterans