Customer Service Rep JV

American HomePatient; Lincoln (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Tuition reimbursement

Employee discounts

Training and advancement

Job summary

Lincare is seeking a detail-oriented member for the Customer Service team to manage order entry workflows and ensure accurate processing of patient orders.

The role emphasizes careful analysis of documents, effective communication with patients and staff, and precise numerical calculations to support dosing and frequency accuracy, with adherence to management procedures across JV locations.

Qualifications

• Read and analyze patient orders.
• Communicate effectively with coworkers and patients.
• Calculate figures related to frequency and doses dispensed.
• Follow oral and written instructions with common sense.

Responsibilities

• Monitors the flow of orders to and from the Customer Service Department.
• Deletes, corrects, or re-enters patient orders as needed.

Skills

Order analysis

Communication skills

Numerical calculation

Understanding instructions

Education

GED or equivalent

Computer entry experience

Job description

This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the Joint Venture locations.

Job Responsibilities:

• Monitors the flow of orders to and from the Customer Service Department
• Deletes, corrects, or re-enters patient orders as deemed necessary

Qualifications.

• Read and analyze documents such as patient orders
• Effectively communicate with co-workers and patients alike
• Calculate figures and amounts in reference to frequency and doses dispensed
• Apply common sense understanding to carry out oral and written instructions

Education and Experience:

• High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience
• Computer entry experience necessary

Lincare offers employees a variety of competitive benefits that include ongoing training and advancement opportunities. Employees can also qualify for comprehensive medical, dental, and vision coverage, as well as paid time off, retirement savings, tuition reimbursement, and other benefits. There are also a generous employee referral program and a wide array of employee discounts to take advantage of.

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Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Lincare is an equal opportunity employer, access and affirmative action employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, creed, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Lincare provides reasonable accommodations for qualified individuals with disabilities. Because Lincare believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes. AA/EOE, M/F/Disabled/Veterans