Customer Service Rep I - PHC

Lincare; Tucson (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare services provider in Tucson is seeking a Customer Service Rep I - PHC to communicate with customers and ensure their needs are met. This role involves handling inbound and outbound calls, documenting interactions, and updating customer information in the system. The ideal candidate should be ready to engage in a full-time entry-level position in the hospitals and health care industry.

Responsibilities

• Communicates with customers via inbound and outbound manual calls.
• Documents calls and intakes in computerized record keeping system.
• Verifies and updates demographic information in computerized records.

Job description

Join to apply for the Customer Service Rep I - PHC role at Lincare

Communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, as well as supporting compliance to physician direction.

Job Responsibilities

• Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
• Documents calls and intakes in computerized record keeping system (Productivity)
• Verifies and updates demographic information such as address and telephone number in computerized records

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function

• Other

Industries

• Hospitals and Health Care