Customer Service Rep — Help Customers & Manage Rentals

U-Haul International, Inc.; California; On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Discounts on Apple products

Gym reimbursement

Job summary

U-Haul International, Inc. in California is seeking a Customer Service Representative to be the face of our service team, assisting customers with rentals, equipment inspection, and product information. You will use U-Scan technology to manage rentals and ensure safe, efficient returns.

The role emphasizes people skills, teamwork, and safety, with paid training and opportunities for certification in propane and forklift operations. Salary is hourly, with a focus on reliable, friendly service.

Qualifications

• Customer-facing role requiring strong interpersonal skills.
• Basic driving and vehicle handling skills.
• High school diploma or equivalent required.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect and clean equipment on the lot and check fluid levels.
• Answer questions and educate customers on products and services.
• Prepare rental invoices and process equipment returns.

Skills

Customer service

Communication

Teamwork

Attention to detail

Safety awareness

Problem solving

Education

High school diploma or equivalent

Driver's license

Tools

U-Scan technology

Forklift certification

Propane handling certification

Job description

U-Haul International, Inc. in California is seeking a Customer Service Representative to be the face of our service team, assisting customers with rentals, equipment inspection, and product information. You will use U-Scan technology to manage rentals and ensure safe, efficient returns.

The role emphasizes people skills, teamwork, and safety, with paid training and opportunities for certification in propane and forklift operations. Salary is hourly, with a focus on reliable, friendly service.